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Reviews of Le Chantilly

Lorraine Otero posted on 12/06/2012

I was extremely disappointed in the fondant wedding cake Le Chantilly made for my son and daughter-in-law's wedding. When I placed the order I was explicit about the detail the bride requested and was assured by Le Chantilly that they could deliver. I provided a written copy of the details (including pictures) and also followed-up with an email with the information. The cake that Le Chantilly delivered was horrible!! The flowers and details looked like cardboard cut-outs a child would have made and nothing like the pictures we provided. I was humiliated when my daughter-in-law saw the cake. I hoped that at least it tasted better than it looked but again, I was wrong. Everyone took a bite and left the rest on their plate. The cake was dry. I was so upset and I will never, ever go to this bakery again!! If you are smart, you will not get caught in this situation. I learned my lesson the hard way. When I complained to the owner, she would not honor my request to refund my money but instead offered a small gift certificate. That's the last thing I would want--more from this place of business!

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