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New Empress Chinese Restaurant

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590 Hwy 33 W
Kelowna, BC V1X 7K8 (Map & Directions)
Phone: (250) 860-3883

Cuisine: Chinese
Neighborhood: Kelowna
0% say Yum
1 person voted
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Restaurant Description

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Hours: Add Hours

Delivery
No

Payment
Accepts Credit Cards

Attire
Casual

Alcohol

Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Parking
Yes

Good for Kids

Reservations

Outdoor Seats

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Reviews of New Empress Chinese Restaurant

Kaileigh posted on 01/12/2014

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Horrible! Ill never eat here again! We ordered two single combination dinners for delivery and were told it would be forty five minutes. An hour went by and we had yet to receive our food. So we called the restaurant and they told us the delivery guy was on his way. After an hour and a half we still had not received our food so i called them back and asked them to cancel the order and refund my money back onto my credit card. First i was passed around from person to person, and then got hung up on twice. Finally after fifteen minutes on the phone trying to get some answers they told me there were no refunds and i would just have to keep waiting, that even if they told the delivery guy not to deliver the food they would not give me a refund. Finally after an hour and forty five minutes my food arrived, which was of course cold by that time. minutes.

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