Delivery
No
Payment
Accepts Credit Cards
Parking
Yes
Good for Kids
Attire
Casual
Alcohol
Reservations
Cuisines:
Seafood
Price Point
$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
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04/30/2024 - MenuPix User
03/05/2024 - MenuPix User
02/01/2024 - MenuPix User
01/10/2024 - MenuPix User
08/27/2023 - MenuPix User
My husband and I had lunch at Dolly's. It was extremely disappointing. The service was terrible and so was the food. They have large prices and not much food. While we were waiting for our "food" several others were complaining as well. The new management was unhelpful. They were having trouble understanding their own menu and continually tried to up charge. We will NEVER go back and I will let as many people that I talk to in a day know about it. Greed will not win!
02/04/2023 - Rob
Terrible service. Been here an hour and a half. Still no food. New owners are doing a terrible job. I’ll never ever come here again. . They should just close down. Food sucked when it showed up. One piece of fish was burnt and one was cold. I hope they go bankrupt
DOLLYS SUCKS pretty bad when you wait that long and the best part of the meal is the thimble of coleslaw.
03/09/2022 - MenuPix User
Horrible fish processing experience at Dolly’s last year. First, they didn’t give us all our fish, then charged us an extra $500 to have it shipped 5hrs away. When it finally showed up, everything had thawed due to no ice in the coolers they used. We were missing 6 large crab which they wanted another $50 to ship to us. Many calls and texts produced nothing but frustration. Our years of patronage with Dolly’s is over and i will not recommend them to anyone. It’s a shame because the old owners were always great, new owners….. not so much.
10/06/2020 - Unacknowledged
Although a manger was to call me back from the restaurant after our dine-in experience, no one has called. I have called multiple times, stopped in, and emailed.
I stayed calm and laidback during our Saturday afternoon on August 8th. The meal was amazing. Sitting in bleach with my new top that I literally bought the day before was not amazing, at all.
When I realized what had happened shortly after our lunch, I called and was met with understanding and quick action. The person I spoke to said that as soon as I’d called and explained, she and the other employee working had dumped out the bleach/water solution provided to them in spray bottles to clean the tables, chairs, and menus (& replaces with something that wouldn’t cause more bleaching of customer clothing etc).
Yay for me, hero of the month for saving the restaurant many many complaints from customers with ruined clothing!
What I envisioned was a call (and for decency's sake, compensation in the amount I spent on my top). I stopped by the restaurant to show the staff the damage on our way home. The person working assured me that a manager would contact me soon and showed me my phone number written and up on their board so it wouldn’t be missed (or dismissed).
I’ve been missed and dismissed. I won’t be back. I actually cannot believe this restaurant can have such a good reputation. It must be solely based on the servers (who are amazing). The manager(s) leave a lot to be desired... or at least I think so, considering I’ve never spoken to one.
The other issue we had is: no-masks on staff while we were served. Since our province has opened up, we have been to many restaurants. All of them have servers with face shields of some sort. We always wear masks to and from our table. Being at this establishment made us feel uneasy and wondering if we should be isolating after we arrived home. Although there may not be any outbreaks in Prince Rupert at this time, Haida Gwaii is very close and essential service workers often go through Prince Rupert. So you can see where our concerns stem from during this historic time.
05/12/2020 - MenuPix User
I don't know who said that this restaurant is cheap? It is very expensive for what they are doing there. If you like basic food, it is only ok, not good and not bad, just barely acceptable. The outside of the store/restaurant reeks of spoiled fish on many days due to the fact that they do not handle their scrap fish waste and garbage very well. I heard it has been written up for waste infractions.
When tourists ask where to get good seafood in Prince Rupert we always tell them "at Home". I am not a fan of this place and do not eat there any longer. Twice we had poor to bad food there. They did not care and we were charged a hefty price for what they served...
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