La Hacienda De Los Fernandez
80% say Yum
10 people voted
80% say Yum
10 people voted
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Mon-Sun: 12pm-2:30pm-Lunch, 6pm-10pm-Dinner
Credit Cards Accepted
Yes - full bar
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
Good for Kids
Reviews of La Hacienda De Los Fernandez
05/06/2015 - K. McLallen
Not a happy camper. Went there to celebrate Cinco De Mayo, got a table at the bar to watch the Hawks, waiter brought us our appetizer and pitcher of Margaritas -- and then our dinner order... that was pretty much it. Seriously didn't see him for like 45 minutes? Then flagged him down for more water, came back with a pitcher filled our glasses (it was sprite) then didn't see him again forever, except in the back serving another table, who came there after us and left before we got our food. Caught him again, he checked on our food brought us guac for our trouble (thought we were getting somewhere) but to no avail, didn't see him again for about 25/30 minutes, we were about to leave, I found the manager, then we got our food an hour and a half after we sat down. He (manager) apologized and said "we'll take care of you" cool, they were really busy, stuff happens, but this was a good move and I would be back, they tried to make it better etc. We ate waited again, I wanted to give our waiter a tip, it really wasn't his fault, the restaurant wasn't staffed like it should have been, he was working very hard, but then again, I couldn't find him. I finally put the tip in the table and we were leaving, the waiter came and saw us and said - "let me get you your check" what?! The manager said he would take care of us, yes, he took off the pitcher of Margaritas... really?! Not good, won't be returning.
01/16/2015 - Halina
Unfortunately I was disappointed with the service at the bar. I was there on Saturday night and the two female bartenders were unpleasant and unfriendly. To me it seemed liked they don't have a clue what customer service means. Food was very good though. Not planning to go there again!!!
04/28/2013 - Donn G. Ziebell
Author of Amazon book: "My Letters to a Prisoner -- I had not met" recommends the Deer Park location for the courteous service, very fair luncheon prices and a quiet atmosphere to visit and have conversations with business and social guests. The menu has a nice offer of food choices, and my beverage was refilled before asking.
(Franklin Park, IL)
it sucks pizza is not done cheese not melted dough soggy i ask pizza to cook extra minute or 2 but the jerk guy never do it order beef pay for peppe...
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This place is a joke! The manager is extremely rude and should be fired! They can't even keep employees, they are always changing! The owner needs to ...
Our experience supports the other review about very poor customer service. We are in the restaurant business and was visiting the Midlothian area from...