Love the food but do not care for the plastic ware and to go boxes if eating in; (

I've been to this eatery a few times while on layover in Dallas, mostly with local friends. You would think that being the only Puerto Rican restaurant currently in operation in the Metroplex, that the owners would take pride in their establishment, but that is not the case. I went there a few days ago and ordered steak with onions, rice and beans. It took them 45 minutes to get the food to the table. When I looked for the onions on the steak, there were only a few pieces and when asked what had happened to them, the waitress said that they had apparently broken up in the cooking process. The restaurant does not believe in washing dishes so they serve everything in styrofoam containers, even the beans ( not the best favored I may add here ),are served in foam 'dixie cups'. Another pet peave are the tables that wobble and are unstable, plus the plastic lawn chairs. Perhaps what I mind the most is the high price of the otherwise nothing to write home about food and presentation, and the 'take it or leave it' attitude of the people that work behind the counter. I did meet the owner and he is very nice and welcoming, but if he is to stay in business, he needs to improve things and FAST. Next time I am in Dallas, I will go to "Caribbean Cafe" which is Cuban, or, Casa Vieja, which is Colombian. There is also Inca's Cafe, a very elegant but affordable Peruvian restaurant, also within 30 minutes from the DFW Airport.

Puerto Rican food is great but it needs to be presented well and has to be consistently of good quality.