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Reviews of Ocean Sky Restaurant

STEPHANIE posted on 12/24/2014

i was saddened to read the negative comments , since I have been a happy customer for almost a quarter of a century. Food is great, portions generous and I have never had any of the problems experienced by other reviewers. Service has been prompt and efficient, pleasant servers. Prices reasonable. Seating comfortable, and best of all, food is delicious ! I will keep on going, hopefully, for another quarter century !

Appalling Service - Food Isn't Worth It posted on 11/14/2014

We've been here before with good service, but tonight, we waited a full hour for a carry-out order that was supposed to take "15-20 minutes". We received no apology; no explanation. Nothing.<br /> <br /> When I asked to speak to a manager, I was told, "There she is," and the cashier walked away. The manager looked at me and also walked away.<br /> <br /> Good-tasting food can only take you so far. When you treat your customers like they don't matter, you are the one who loses out.<br /> <br /> And we weren't the only ones! A gentleman had ordered 15 minutes before us, and he got his food when we did - that's one hour and fifteen minutes for his food.<br /> <br /> We both saw six (SIX!!!) people come in and go in between, including two who ordered and waited.<br /> <br /> Ocean Sky - if you can't deliver on a carry-out order in 20 minutes, don't tell people you can.<br /> <br /> And if a customer is treated badly, make them happy before they leave, or they will never return.<br /> <br /> I even calmed down when I got home and FINALLY ate, I tried to call back in and talk to the manager. I asked for one, and was promptly hung up on. Apparently, they have no time for upset customers. Scary, huh?<br /> <br /> And in today's world of online ratings, immediate reviews on messaging sites, etc, is it really worth not offering an apology or a discount or anything? Really?<br /> <br /> It's really too bad - we liked you.<br /> <br /> We're done.

Genessa posted on 07/20/2011

Prices are high and the service is so-so but there are some EXCELLENT items on the menu. Especially Schezuan Fish and Honey Walnut Shrimp!

Sara posted on 01/03/2011

I used to go here often as my favorite dish was the chicken chow mein. Yet, Almost everytime I go, The servers are always rude and unattentive. The servers seem to better serve who ever they think will leave them a good tip. Many occasions I had to wait for my food because it was given to "rich" looking people who came in 20 minutes after I ordered. The last straw was when I paid with a debit card a bill for $36 and my bank statement said I paid $42. They had the audacity to charge themselves a tip after I signed.

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