83% say Yum
65 people voted
83% say Yum
65 people voted
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$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
Good for Kids
Reviews of Kazu
Tom posted on 06/01/2014
The food may be ok but the service and management are poor. When I finally received my first course that was drop on my table it was barely warm. My waitress was nowhere to be found and our water glasses remained empty. The Sushi chefs were occupied reading and unengaged since the restaurant was less than half filled. <br />
When my main course was finally delivered it was warm and had obviously sitting in the kitchen under a heat lamp. When I remarked to the waitress that I was not happy she asked me if I wanted her to take it back and reheated. There was NO OPOLOGY at all. No a simple "I am sorry". <br />
The water glasses remained empty til I got up and asked one of the chefs if it would be possible to have some water. Again, no apology to me as he merely instructed another waitress to attend to our water glasses.<br />
After my fellow diners finished their meals I asked for the check. No mention that she was sorry for the terrible service and lukewarm food that was presented. No one from management made any effort to offer a simple apology. No attempt to offset my poor service with any gesture of good faith on their part.<br />
When I was leaving I mentioned to the chef that my experience at his restaurant was terrible and he lowered his head and offered a half hearted "I am sorry." I guess he lost face. <br />
There are too many excellent Sushi restaurants in Stuart and I will be spending my money elsewhere where they value the customer.
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