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95 people voted
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| Delivery: Yes |
Attire: Casual |
Reservations: |
| Wifi:
No |
Parking:
Yes |
Alcohol:
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| Good for Kids:
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Outdoor Seats:
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Payment:
Accepts Credit Cards |
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A.J. posted on 03/13/2013 Rating & Review:
Order Accuracy...*****...Amazing!
Delicious Food...*****...Amazing!
Hot Food...****Very Good!
Service...****Very Good!
Thank you all very much!!! I appreciate the work that you do.
Jeff Smith posted on 03/11/2013 Rating & Review:
I used to love Giovanni's, but the last time I ordered from there I had a terrible experience. I called to place my order originally at 7:20. A young sounding female answered and put me on hold for over 6 minutes. I then hung up and called back, where I was put on hold again. I finally got my order placed at 7:30, I ordered two entrees and an appetizer, and they said they were busy so it would be 45-60 minutes. After an hour, I called back to check status and they said the delivery driver had just left. Then another 40 minutes goes by with no food. It's now 9:10, and I call back again to cancel the order. The girl picks up and tells me once again that the delivery driver has just left. I insist on cancelling the order, and she puts me on hold. At that point I thought she was going to get her manager or the owner, who probably would have apologized and maybe thrown in a discount or something. But no, she put me on hold so that she could confirm my address, that way she could call the delivery driver and tell him not to come out here. They certainly didn't want to inconvenience themselves, but had no consideration for making me wait a total of almost two hours from my original call with no food. The apology was brief and insincere. I will never order from them again.
Sabby posted on 02/14/2013 Rating & Review:
Awesome food! But the service is terrible!! The phone manners of the people taking the take out orders...ridiculous!!! Rude, snotty, & acted as if my contributing my business was an inconvenience. Learn people skills or you WILL lose customers. Usually don't post bad reviews but the girl i spoke with tonight really needs to step it up or get a new job. K thanks.
lee posted on 01/22/2011 Rating & Review:
I love this place !!! Great service ...wonderful wonderful food and there always so friendly when I come in ...
amanda posted on 12/09/2010 Rating & Review:
good food awful service... so get it to go.
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