80% say Yum
124 people voted
80% say Yum
124 people voted
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$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
Reviews of Dugout
Johnathan posted on 01/16/2015
Well I just called a order in to be delivered and I ask them could I get my side of lettuce in a cup so it wouldn't make my sub soggy and the guy was rude and said no the only way I could get a small side of lettuce if I paid a 1.50 for it... Not very happy with the way he handled that I told him that I was goin to cancel my order so he just hung the phone up.......
Angel Walker posted on 01/03/2015
Every time I order from here I always say I'm never ordering here again!! I just ordered 20 Cajun wings x-tra Cajun but they delivered me just plain Cajun wings! I called to tell them about my problem & the manager starts explaining to me what Cajun wings with x-tra Cajun is...I stop him to remind him I have order these same wings for 3 years now, I know what they are suppose to look like! He saids OK no problem, I will bring you a cup of sauce I tell him to just forget it...its not the same!! Its just ridiculous every time there's a problem, they never offer to remake it the way you ordered it and bring it to you hot & fresh!! If your debating to order from dugout just don't even bother, the girls that take the order always repeats it back right but when it gets to your door there's always a problem!
wendy posted on 11/21/2014
I hate that I have to give them a star to wright how bad there food and service is. I ordered delivery the other night I was waiting on my food when the driver pulled into my driveway and left because he had the wrong food with no explanation I will never order again. The management is really rude seems like he doesn't care about the customers who are paying for his way<br />
tom widdison posted on 11/12/2014
Best food ever
Mandy posted on 07/15/2014
Wow. Went to lunch today at the Dugout, had a coupon for "buy one entree and two drinks, get one half off" from the local Hometown Value book. My spouse and I order, pay and are handed our drink cups. We proceed to get drinks and sit down. Within 5-7 minutes we received our food. We start eating, then the lady who took our order and payment came over and stated "the owner said that I rung up your order wrong and you owe $1.60" I reply with "wow, he really wants a $1.60 from us for something we didn't do?" She shakes her head yes. I tell her I wasn't paying $1.60 with my debit card, so my spouse pulls out a $1 and a $5 and the girl takes the $1 and says she will take care of the rest and says sorry. Poor girl, I'm sure she was completely embaressed doing that. What a rude, inconsiderate and money hungry owner. The food has never been "great" in my opinion, ours subs had BROWN old lettuce on them and the lowest grade of deli meat there is. The place is not clean at all. We will not be stepping foot back in this place.
Teresa posted on 03/21/2014
I just call to make an order for delivery and I was told that they dont deliver to my address. Funny because I just had an order delivered last week at same address. When I told the young lady this,she told me she didnt know why because I live to far. I had delivery more then once from them. But I guess this is what happens when Karen isnt there.<br />
Kelly posted on 12/01/2013
I read the review about the grade..however I know how people lie so I looked up their grade myself. Under the Randolph County Health Department DUGOUT in Archdale NC has a 95 A and NOWHERE does it tell you that they have improper handling of food..If your gonna write a bad review at least know what your talking about. I ordered from them tonight and there was NOTHING wrong with their food, service or delivery. I WILL DEFINETLY ORDER FROM DUGOUT AGAIN!!! by the way the burgers are very good and fat ;)
mike posted on 11/06/2013
Ummmm the place is not spotless....they have a 92...look up the heath department website and find out why. Improper food handling means someone could potentially get sick.
Allison posted on 09/29/2013
I would like to respond to the negative review by Brittany! I have been eating from the dug out for the last 7 yrs and never have I had any problems with their service! The place is spotless and everyone there is very nice and kind! I know everyone that works there and I know that review is coming from an old employee! That had to be terminated due to theft that is a false review that was clearly the work of an unethical,unscruplous former employee! I wouldn't listen to that review until you've tried their food for yourself!!
Brittany posted on 08/15/2013
Management horrible,nasty food,to high priced!!They don't change or rotate there food like your supposed to in a restaurant,the cooks drop food on the floor and still serve it to the customers,some of the waitress do drugs and nod out while waiting on you or go in the bath room and do drugs.When you call to place a order they are rude and not friendly!!!Worst place ever,the have roaches and ants all in the store,the manager Karen talks about the other owner all the time to the customers,i have seen a needle in the trash can in the bathrooms,the wings make you have stomach trouble,and its hot as hell in the place!!!WORST RESTAURANT I HAVE EVER BEEN TO WOULD NOT RECOMMEND IT TO ANY ONE!!
Gary posted on 12/30/2012
Been eating here for 4 years or more,,, best food for the price in the area!!! Have never had a bad meal,,,, getting ready to order carry out right now. Some folks just want to bitch and blame the world for their shortcomings.
anonomouos posted on 09/12/2011
If I could have clicked 0 I would. Worst service, food ever. Management rude.
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