92% say Yum
145 people voted
92% say Yum
145 people voted
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Credit Cards Accepted
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
Good for Kids
Reviews of Empire Pizza House
09/17/2015 - edkirby
Always great pizza, even in the late hours. Service is good, but I always pick up and I have never run into any problems to see how they handle it.
12/13/2014 - Customer
Extremely poor customer service- rude, immature, argumentative. Spend your money elsewhere.
03/21/2014 - Ciara
First and last order from here! Upon calling, the person taking my order was rude and rushing me, delivery driver got lost on a drive that only takes 5 minutes from the restaurant, driver also had my full credit card and expiration date written on the back of my order, pizza was cold and barely had sauce. Horrible experience, NEVER AGAIN!
09/23/2012 - Living in Hartford
Very good Pizza, no complaints, good flavor and acceptable delivery time. Thanks
11/29/2011 - Lisgon77
I've been a fan of Empire since the age of 10 when Tony and Taki were the owners. The pizza was beyond perfect and if for some reason you weren't satisfied, Tony would take care of you. I miss those guys. Now the new owners are extremely rude, especially the young son who does whatever he wants when his dad is not around. My understanding is that he drinks while on the job and that makes him want to feel superior over everyone else including the customers who he's very rude to. Just recently we ordered take out and it took 2 phone calls and 1 1/2 hours later to be delivered. We live all but 5 minutes away from the restaurant. The son was extremely rude to my husband on the phone and on the second call we asked for the order to be cancelled and he once again said a few nasty rude comments to my husband and hung up on him. That was uncalled for. Sad to say I will never order from this place again. It has been my favorite pizza for over 20 years but the rudeness towards the customers is uncalled for and should not be.
12/28/2009 - Evelyn Huertas
I loved their chicken salad!!!
05/01/2009 - JOSHUA & HILDA
when you want the best, hot from the oven,crispy, extra cheese, pepperoni,and deliver to your door, they have it for sure.
Always order pizza here (take out). The pizza is great, always ready when within the itmeframe and the service is always friendly.
I have been going to Hot Pots for a couple of years and have always been satisfied. The food is very good and you get more than your money's worth ....
NY Chicken & Biscuits
FIRST THINGS FIRST. I WAS TOLD DELIVRY WILL TAKE 35 MINTUES. I WAS WAITING FOR OVER AND HOUR FOR MY FOOD. SECOND, THEY GAVE ME THE WRONG ORDER AND WEH...
The worst EVER, the food, the service, the owner, the employees, they all are AWEFUL. They are RUDE. They deliver LATE cold food. Dominos is Much Bett...
Victoria Ice Cream & Yogurt
Such poor customer service, very unorganized and I found hair in my ice cream! ...
Ichiban Japanese & Korean
One of the best Asian cuisines in New England, more specifically in Hartford' s West End. I was pleased from the moment I entered, with the decor &am...