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Empire Pizza House

90% say Yum
297 people voted
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861 New Britain Ave
Hartford, CT 06106 (Map & Directions)
Phone: (860) 953-0596
90% say Yum
297 people voted
Cuisine: Pizza, Subs, Seafood, Salads
Neighborhood: South West

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Restaurant Description

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Credit Cards Accepted



Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)



Good for Kids


Outdoor Seats


Reviews of Empire Pizza House

Customer posted on 12/13/2014

Extremely poor customer service- rude, immature, argumentative. Spend your money elsewhere.

Ciara posted on 03/21/2014

First and last order from here! Upon calling, the person taking my order was rude and rushing me, delivery driver got lost on a drive that only takes 5 minutes from the restaurant, driver also had my full credit card and expiration date written on the back of my order, pizza was cold and barely had sauce. Horrible experience, NEVER AGAIN!

Living in Hartford posted on 09/23/2012

Very good Pizza, no complaints, good flavor and acceptable delivery time. Thanks

Lisgon77 posted on 11/29/2011

I've been a fan of Empire since the age of 10 when Tony and Taki were the owners. The pizza was beyond perfect and if for some reason you weren't satisfied, Tony would take care of you. I miss those guys. Now the new owners are extremely rude, especially the young son who does whatever he wants when his dad is not around. My understanding is that he drinks while on the job and that makes him want to feel superior over everyone else including the customers who he's very rude to. Just recently we ordered take out and it took 2 phone calls and 1 1/2 hours later to be delivered. We live all but 5 minutes away from the restaurant. The son was extremely rude to my husband on the phone and on the second call we asked for the order to be cancelled and he once again said a few nasty rude comments to my husband and hung up on him. That was uncalled for. Sad to say I will never order from this place again. It has been my favorite pizza for over 20 years but the rudeness towards the customers is uncalled for and should not be.

Evelyn Huertas posted on 12/28/2009

I loved their chicken salad!!!

JOSHUA & HILDA posted on 05/01/2009

when you want the best, hot from the oven,crispy, extra cheese, pepperoni,and deliver to your door, they have it for sure.

posted on 09/15/2008

Always order pizza here (take out). The pizza is great, always ready when within the itmeframe and the service is always friendly.

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