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#3 out of 33 restaurants in Paris
($$$), American
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Location and Contact


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Location Icon 7397 N 1200th St
Paris, IL 61944
Phone Icon Phone: (217) 465-2003
Neighborhood Icon Neighborhood: Paris

Hours

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Restaurant Details

Delivery
No

Payment
Credit Cards Accepted

Parking
Parking Lot

Good for Kids
No

Attire
Casual

Alcohol
Yes - Full Bar

Reservations
Yes

Cuisines:
American

Price Point
$$$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Outdoor Seats

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Reviews for Andrew's At The Westbrook

#3 out of 33 restaurants in Paris
#1 of 6 American in Paris

Top Reviews of Andrew's At The Westbrook

review_stars 09/25/2014 - Kate
This is the best lamb I have ever eaten,

review_stars 06/19/2011 - Helen Krehbiel-Reed
I have not had one less than outstanding meal at Andrew's in many years. My only regret is that we don't make it over there often enough.

review_stars 06/30/2009 - Amanda Burgess
I have been a long time customer of Andrew's at the Westbrook, the service is amazing and the food is to die for!! Jean, our waitress nearly every time has impeccable manners and serves with grace. Andrew is a master chef and Cindy is a divine hostess! I recommend this restaurant with the utmost confidence that you will enjoy your experience!

review_stars 04/26/2009 - Don
My wife and I celebrated our anniversary the other night at Andrews. It was nice not to be rushed through dinner - it brought back memories of working in Australia a couple of decades back. The food was outstanding. The atmosphere was warm and comfortable. The service was good but not excellent, however, this did not detract from the evening. I would definitely return!

review_stars 02/18/2009 - enjoyable evening
Going there again in a couple of days , meeting our children to celebrate my youngest sons 34 th birthday. Always wonderful food and my children usually get a extra dessert to go. The fire places will be blazing and it just adds to the whole effect. A nice slow evening of celebration and great food.
Make sure to give the front door dog a pat on the head as you go in. Run by the owners in a very friendly , happy to have you as our guest, way.

review_stars 02/06/2009 - my favorite place to eat
Very friendly people a small cozy place.
We eat there about 4 times a year and it is alway excellent. Cindy the hostess runs the place with her chef husband Andrew. Call ahead for reservations.........not open 7 days a week.

review_stars 02/06/2009 - wonderful food
The stuffed filet is always great. They have some wines that they produce from their vineyard.
The thousand layer cake is wonderful. Very friendly place. Like eating in someones home.
We have taken many people there over the years and never had anything but a excellent experience.

review_stars 12/20/2008 - MenuPix User
Last night my wife took me to Andrew's for dinner with 11 others. We have ate here many times before and absolutely love the place. We were excited to have about 5 first-timers coming with us, so that we could show them our little treasure that we found just off route 16 outside of Paris. The meals were all good, except for the fact that my waitress took it upon herself to write, "extra, extra rare" on my ticket for my steak instead of doing as I asked her and write. "Blue." Like I stated, we had been here numerous times and the first time that I had to send a steak back because it was over done, CIndy, Andrew's wife/ Front of House Manager, told me that Andrew requested that the next time that I order a steak to tell him "blue" and he would know exactly how i wanted it. All of this though is nothing to compare with the service that we had from the rest of the meal. I order two bottles of their white wine that they make, and 1 bottle of red for a total of 12 people. The waitress opened one of the whites and one of the reds, and then set the other cold white wine bottle on the other table in the room. This other bottle was never opened, and had our waitress been present I would have requested that she open it so that others could enjoy the white. More on that later. My uncle ordered an ice tea at the beginning of the meal and did not receive a refill until right before dinner, so he was becoming parched and notice that the rest of the table had empty water glasses that were so empty the ice had melted. Again, we never saw our waitress so my uncle got up and began to pour water for the table, it was at this time that the waitress came in and said, "No, I can get it," with a giggle. Not sorry.
Finally the meal was over and we were offered dessert, which was really good, however I noticed that people were done drinking their wine, so I offered to finish off the one bottle of white that was in the chiller on the table, keep in mind the other bottle is still on the table. This is after we had ordered dessert, and it was clearly no longer cold and was still unopened. The waitress came out and said, "I'm sorry I forgot about that other bottle of wine, I just took it back and opened it for you so that we could get it chilling again. If you don't want it, then it is my fault, or you can take it with you." I told her that since she had not been pouring any of the wine on the table that night is the reason that we did not get to the second bottle and that it was poor judgement on her part to open an unopened bottle of wine after desserts were ordered, just so that she could add it to the tab.
She went and talked with Cindy about the bottle of wine and came back into the room, where were were having our desserts and conversation. She told me, "Cindy would like to speak to you about this second bottle of wine in the hallway." I didn't understand, was I being summoned away from my dinner party, to argue over a bottle of wine that clearly was the waitress's fault for not getting on the table and opened in a timely fashion. So, I went out into the hallway, where Cindy was waiting. She told me to explain to her about the bottle of wine, so I did politely because, like I said, we have been there numerous times and they know us out there, and we were not trying to pull a fast one on anybody. She questioned me also about sending back my steak, and I told her that I told the waitress to order it exactly like Cindy told me to order it the last time I was there. Finally, after numerous eyerolls and arms crossed she says, "Well, I'll eat the profits on the bottle of wine this time, but next time this won't happen." I understand that they were out this bottle of wine, but did she really need to make me feel like she was doing me a favor by eating a 12 dollar bottle of wine, when the total tab was over $550? I just felt like she wanted me to apoligize or something to her.
Finally, we finished our conversation and we went back into the room, where my friend wanted to order another beer, but we had no waitress, since the time that I was summoned to the hallway. Then they send in their bus boy, not Cindy, not our waitress, the bus boy to drop the check, which included the 20% gratuity that was expected. My wife and I already made up arrangements to pay the total bill, because at Andrew's if you have more than 8 people you have to be on one check. We just wanted an itemized list of each couple for reimbursements. So Cindy came in and separated each person's orders so we could get a total. When she was done, she pulled up a chair next to me and sat with her adding machine giving the total for every person in the room. Keep in mind, there was already tension in the room that everyone could detect, so her staying by the table totally silenced my dinner party. As she was mumbling the numbers aloud at our table trying to figure the separate totals, I turned and asked her if she could do that in the other room, she had already embarrassed me enough by calling me out into the hallway. She started to say, "Well, I told your wife on the phone that this would be on one check..." when I interrupted and said, "No! Go in the other room and total that up you have embarrased me and ruined this dinner already." She started to say something again before she left, and I shouted, "Just go!" It was clearly a scene and it felt as if she was trying to one up me in front of everyone, again all for a $12 dollar bottle of wine.
So we got our separate totals, and then we paid the $550 tab and left. As we were leaving, no one from the restaurant said thank you, happy birthday, merry christmas, nothing. It was just really the icing on the cake of experience that has truly soured my opinion of Andrew's. Where was the chef througout all of this? At some point, I figured I would see him, because not only was my steak too done, but everything that night was extremely salty, and my dinner party made mention that a few of them loved salt on everything but it was way too much. The vegetable side (carrots with olives and cheese casserole) were extremely salty, and my wife's Herb and Cheese Stuffed Filet with a red wine shallot sauce was way too salty as well. Over 4 people had that dish because my wife recommened it, and they all agreed it was way too salty. So, to not see the chef after all that had gone wrong was a surprise but they were busy. They had 1 table of 4, our table of 12, and a party in the other room, with 3 servers, and Cindy in the front of house. Honestly the table of 4 in the other room received way more attention than our table of 12. Just overall I am extremely embarrassed and humiliatied by the way that my dinner party and I was treated at Andrew's last night. I will not ever return there.


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