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Applebee's Neighborhood Grill

($$)
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67% say Yum
3 people voted
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2624 N Illinois St
Swansea, IL 62226 (Map & Directions)
Phone: (618) 235-4577

67% say Yum
3 people voted
Add your Vote!

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Restaurant Description

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Hours: Add Hours

Delivery
No

Payment
Credit Cards Accepted

Attire
Casual

Alcohol
Yes

Price Point
$$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Parking
Yes

Good for Kids

Reservations
Yes

Outdoor Seats

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Menu Highlights

Reviews of Applebee's Neighborhood Grill

Scott Boren posted on 04/23/2014

review_stars
OK Time for me to get on my soap box for a moment. Applebees in Swansea must have the worst quality of food and customer service of any restaurant or at the very least any Applebees that I have visited in years. Me and Tammy on the tab, 2 entrees and drinks. Mine, Burbon Street Chicken and Shrimp, hers, Sirloin. My meal was fine. Tammy's steak was ordered medium and was delivered well done. She over looked that as a courtesy. Her mashed potatos and broccoli were so cold they wouldn't even melt the butter she put on them. She checked her steak and it was nearly room temp. <br /> The manager apologized and took her plate as she waited on another complete meal. the manager even asked if she had ordered the steak well done. ummmm nope... <br /> The meal arrived and was properly cooked and steaming hot. The unfortunate thing is that I was on my last bite. So I ordered another Long Island and waited patiently for Tammy to enjoy her meal. <br /> The bill arrived and there was a generous 5% discount on the $43 tab!! Thanks for NEAR NOTHING APPLEBEES!!!! <br /> BTW our server was great and very gracious. I hope she finds another job soon.<br /> <br /> We eat at Applebees about twice a week. This is by far the worst expierence we have ever had at any Applebees resturant.<br /> <br /> I will not be back and I hope you take this comment into consideration next time you visit the Applebees in Swansea. Let them know if they insult you with a 5% discount as well. <br /> <br /> We quietly left.... But will not return.

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