Brooks Shaw & Son Old Country

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56 Casey Jones Ln
Jackson, TN 38305

Phone: (731) 668-6089

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Neighborhood: Jackson

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  3.8 stars - Based on 6 votes

#3 out of 292 restaurants in Jackson

#2 of 30 American in Jackson

5 star				3 votes	50%
4 star				1 votes	17%
3 star				1 votes	17%
2 star				0 votes	0%
1 star				1 votes	17%

Top Reviews of Brooks Shaw & Son Old Country

01/05/2024 - MenuPix User

04/27/2022 - Dorothy
December 2021

I don't know where to begin.I've been using their catering service for several yr. This yr my turkey and dressing didn't have turkey in dressing. I called several times no one called me back. I went to restaurant got problem resolved. Won't go into all the detail with this but got gift card for $32. Three days later I got a bad result from my doctor so I decided to treat myself. I went to Old Country Store to shop in boutique. I picked up 2 pair of earrings $6.99 8.99. I found t-shirt for my Daughter $24.99. I came across another t-shirt the sign said $28.99 for med-xl $33.99 for 2xl-3xl. I got a xl but the tag said $33.99. I ask saleclerk to ck price. It rung up $33.99. I showed the clerk the sign. She agreed that's what it state. This lady walks by and the clerk told her what happen. The lady which I later found out was the owner of Old Country Store Brooks& Shaw's. She immediately took down the sign and said the girl didn't change the sign. She also said as she was walking off, if you want the shirt you pay $33.99. I was saying that's your employee fault not mine. She never stopped walking off or replied to me. It was like I wasn't even standing there. The sale clerk was really nice. She knew I was upset because I looked up toward the ceiling and started to pray. I've never experienced an owner that rude. The saleclerk said I understand and u should get the shirt for the price shown on the sign. I asked the clerk to give me a pair of scissor. This big guy came past and the clerk said that's her son Brooks. I was like may i have a pair of scissor. The clerk had Brooks to come out. I told him about me using them for my catering service for several yr. I told him about what happen this Thanksgiving with my dressing. I preceeded to tell him about this ordeal. His response was the t-shirt is $33.99. If u want it that's what it will be. I asked him for scissor to cut up the gift card. Do u know what he ask me to do? His response was just give me the gift card I will take care of it. I wanted to say so bad DO U THINK I'M STUPID GIVE U GIFT CARD WITH MY MONEY ON IT FOR U TO KEEP MY MONEY! But by the grace of God I stayed calm and asked for a pair of scissor. I got the scissor cut up the card in front of him. I gave him the 2 pair of earrings I was going to purchase. I had set them to the side with the t-shirt for my daughter. I forgot to give him the t-shirt but I'm sure he saw it misplaced where I picked up the earrings. I was going to spend additional $40 plus the $32 gift card. When I lift Brooks said have a nice day.My reply was you do the same. I will never step foot in that place again. I told my husband he told several of the guys he worked with what happened and for them to share with their spouse. I'm telling everyone about my experience. I went there to relieve some stress from my bad doctor results. Shopping is my stress relief it wasn't that day at Brooks & Shaw's Old Country Store!