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Maya's Mexican

($$)
50% say Yum
2 people voted
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8450 Us-42
Florence, KY 41042 (Map & Directions)
Phone: (859) 371-7080
YUM
50% say Yum
2 people voted
Cuisine: Mexican, Spanish
Neighborhood: Florence
Website: www.mayasmexican.com

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Restaurant Photos

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Restaurant Description

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Hours: Mon-Tue: 11am - 9:30 pm, Wed: 11am - 10pm, Thu-Sun: 11am - 10pm

Delivery
No

Payment
Credit Cards Accepted

Attire
Casual

Alcohol
Yes - Full Bar

Price Point
$$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Parking
Parking Lot

Good for Kids
Yes

Reservations
Yes

Outdoor Seats
No

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Reviews of Maya's Mexican

review_stars 09/11/2015 - Nicki
Not even worth a 1 star rating. I put only to make sure <br /> <br /> people know it wasn't just "missed". I have never, ever, <br /> <br /> ever had such poor customer service in my entire life. <br /> <br /> EVER!! We got there, had to seat yourself. Ok. Fine. <br /> <br /> Waited almost 15 mins for a younger female with brown <br /> <br /> hair in a pony tail to finally come out. We order drinks, <br /> <br /> and cheese dip. Took 10 more mins for drinks, at which <br /> <br /> point chips and salsa were finally brought out. (all other <br /> <br /> Mexican places bring these out ASAP). After drinks, 10 <br /> <br /> mins longer the VERY SMALL VERY EXPSENSIVE, (Sat <br /> <br /> out TOO LONG), crusted over cheese dip that was too <br /> <br /> thick all the way through front being out probably 3 hrs <br /> <br /> before we got there but took us 35 mins to FINALLY get. <br /> <br /> Then we ask to order. 2 adults, 1 child. Well, 2 dinners <br /> <br /> come out. Last adult left with NO food, chips and salsa <br /> <br /> gone. Hmmm, Not right to me to bring out food unless all <br /> <br /> done. almost 18 mins later I finally get my plate, Which <br /> <br /> was SUPPOSED TO BE CHICKEN burrito. By this time <br /> <br /> the other adult and child had already ATE. I take a bite of <br /> <br /> mine because after all I'm, hungry. Too my surprise it was <br /> <br /> BEEF. NOT WHAT I ORDERED AT ALL. SOOO I wait about <br /> <br /> 10 mins for her to come out. Tell her its wrong. She takes <br /> <br /> my plate back. WELL then the Manager came out. Put that <br /> <br /> same plate in front of me and asked what was the matter. I <br /> <br /> tell him. That's BEEF. I ordered CHICKEN. He acted like I <br /> <br /> should just EAT it. He was extremely aggravated bc <br /> <br /> SOMEONE turned a plate back to him. Not my error. HIS <br /> <br /> ONLY. While he's back "Remaking" my food the waitress <br /> <br /> come back with the Entertainment coupon we gave when <br /> <br /> 1st arriving telling me that they don't accept them <br /> <br /> because it was only Sun-Thurs Only (I had to look very <br /> <br /> closely bc it was very very small print at the bottom in <br /> <br /> between other letters) OK that's fine. You all messed my <br /> <br /> food up, been crappy service. Fine I don't get half off only <br /> <br /> 1 adult meal. Fine. Don't accept responsibility that you all <br /> <br /> SUCK and forgive one coupon error that was an honest <br /> <br /> mistake and just take care of it.<br /> Well then about 5 mins longer my food finally come out <br /> <br /> while my family has been finished LONG before me. At <br /> <br /> that point I was angry at how poorly managed this place <br /> <br /> was. I ate one bite. The food was so very blan, so nasty <br /> <br /> and had no Flavor at ALL. I did what I've never done <br /> <br /> before ever. I told the girl I was not going to pay for that <br /> <br /> plate, because it was not good. Next thing I know the <br /> <br /> SAME MANAGER guy was at my table absolutely furious <br /> <br /> with me. He asked me what was wrong with my food. I <br /> <br /> explained to him as above (and in a very nice calm tone, <br /> <br /> considering the poor service they have) He got very mad, <br /> <br /> grabbed up my receipt they had already laid on my table <br /> <br /> before I even got to eat and yelled "FINE Don't worry <br /> <br /> about it!" And angrily said HAVE A NICE LIFE!!!! and <br /> <br /> walked away. So my bf and son were in complete horror <br /> <br /> as to what happened. and my bf looked at me and said <br /> <br /> "What in the world just happened?". I said get your <br /> <br /> things we are leaving. He said what about paying. I said <br /> <br /> Nope he grabbed his receipt and told us to HAVE A NICE <br /> <br /> LIFE. I said so we will. We left, I will NEVER EVER EVER <br /> <br /> Eat there again. Everyone, I MEAN EVERYONE I've come <br /> <br /> into contact with has heard this horrible thing they call <br /> <br /> "SERVICE" and I've told everyone TO NOT EAT THERE. <br /> <br /> Absolutely worst restaurant experience I've ever had in <br /> <br /> my life. Take my advise DON'T WASTE YOUR TIME.. Or <br /> <br /> Your Money!

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