mel posted on 10/18/2012
Rating & Review:
After our order was 30min late I called to check on it and they told me it was getting ready to go out the door and would be here in 5min. after waiting another 20min I called back again only to be told they canceled our order!!! NO CUSTOMER SERVICE WHAT SO EVER!!! Did nothing to make it right. AVOID
Chuck posted on 08/27/2012
Rating & Review:
The order taker that answers the phone is absolutely incoherent and has NO CUSTOMER SERVICE SKILLS, let alone should be operating the first impression a customer receives. NO WONDER JETS pizza is doing a better job. Will not be long until they are no longer in business with this low level of quality.
Chelle612 posted on 07/28/2012
Rating & Review:
The pizza is good but the person who answers is always rude and they take a bit to long to deliver.
samsgirl303 posted on 02/12/2012
Rating & Review:
On staff duty on Post.... ordered a small order and it took them over 2 hours to get it to me. Terrible service!
kodi posted on 03/10/2011
Rating & Review:
Me and my kids love the pizza and wings I don't have any complaints.
Nicole posted on 02/12/2011
Rating & Review:
Very good, good price, nice staff, LOVE anyplace with chesse sauce too!! They could add more sauce but thats my only complaint and I just order it that way now. VERY GOOD PIZZA!!!!
J-Dub posted on 05/04/2010
Rating & Review:
Pizza, not great but very good for the price...I always pick up even though in delivery range because the delivery charge is several dollars. Not that happy with the customer service... yeah they will always get you taken care of, but every time I call I feel as though I am bothering them. They rush you through your order instead of taking their time. Overall... I will order from them again, just wish they would work on being more polite!
SPC H - US Army posted on 03/29/2010
Rating & Review:
After reading these reviews I was surprised. At the Oak Grove Location the staff are always very friendly with me. They also offer a full money back guarantee which I used once out of the 50+ times I have ordered from them.
The pizza isn't the best in the world, but it is competative with other fast food pizza chains. You want brick oven, go to new york or chicago. The prices are excellent and the 20in is a win. More pizza for the same price as other places x-larges.The subs, calzones, and pastas are also great.. but their chicken ceasar salad is huge and absolutely delicious.
katy posted on 12/06/2009
Rating & Review:
Their pizza is great and cheap, but I called to place a delivery order at the clarksville location and the girl i spoke to was incredibly rude and not helpful. Regardless, we still order pizza from them because it is worth it.
posted on 11/30/2009
Rating & Review:
pizza is not that good, but their sanwiches and calzones are good. true they are cheap and they have the 20in big texan, but it does not taste good. and their customer service is horrible. they are very rude and not polite at all.
Fil Contreras posted on 07/11/2009
Rating & Review:
I like Luigi's because its better than the over hyped pizza chains (papa johns, dominoes, pizza hut). Their pizza is really good and cheap. They also have 20 in pizzas which is good for parties. try it you will like it
posted on 06/28/2009
Rating & Review:
go somewhere else, they do not care about the customer.
