Delivery
No
Payment
Credit Cards Accepted
Parking
Street
Good for Kids
Yes
Attire
Casual
Alcohol
Beer and Wine
Reservations
Yes
Is this your restaurant? Click to add your description here.
04/15/2024 - MenuPix User
03/24/2024 - MenuPix User
12/15/2023 - MenuPix User
07/02/2022 - RP
Total Incompetence!
First, if you ever order to go, check it before you leave. We've been shorted many times and when you call, they promise to reverse the charges which they never do.
Second, if you dine in with you family and friends and order Sushi and from the kitchen, don't expect to eat together. The management of this place has no clue about what it means to dine out with your family or friends. My family ordered Sushi and I ordered from the kitchen. 45 minutes after they had finished their meal, but food was still not served. Not because it takes longer to cook (salad), because there is zero coordination and the operating management has no clue about the etiquette of serving food to a table of more than one. Other tables who had arrived after us and had also ordered from the kitchen had theirs served way before ours.
Finally, let me tell you about the management, or at least the one by the name of Angela. When I asked the waiter to talk to her, she hid. I was told to ask for her on the way out. When I went toward the kitchen she basically started to run away, until I called her name. I told her “Do you realize I’m leaving your restaurant without having eaten”. Her reply was “yes, you cancelled your food”. “This is a sushi restaurant. We don’t serve everything together”. Complete arrogance and total disregard for the customer. No regrets, no apologies, nothing. She simply didn’t care! This happens more often than not at this place!
To the proprietor of the establishment, Al: The management and running of your restaurant needs a lot of work. Start hiring restaurant professionals instead of entitled kids who know absolutely nothing about customer service and managing a restaurant. I know you can afford it with the exuberant prices you charge. The quality of your food becomes irrelevant when the service sucks!
See all restaurants in Playa Vista
