58% say Yum
86 people voted
58% say Yum
86 people voted
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Mon-Thu: 11:30am-1am, Fri-Sat: 11:30am-2am, Sun: 12pm-1am
Credit Cards Accepted
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
Reviews of Chen's Kitchen
Lindsey posted on 12/22/2013
DO NOT ORDER FOOD HERE. EVER! I honestly can't even comprehend how this place is in business. I placed an order, which was clearly the remnants of old, disgusting, over-battered food and went in the following day to complain. They told me I had to come back with the food and show them. When I told them it had been thrown away (obviously) they said I had to take the food out of the trash and show them what I was unhappy with. They also claimed there was no way they could do a refund on my card which is completely false. That is completely obscene, insane, and unheard of in the customer service world. Every single staff member shouted at me and my mother and the owner even came from behind the counter and tried to intimidate me and my disabled mother with his screaming. I WILL NEVER DO BUSINESS HERE AND I RECOMMEND NOBODY ELSE DOES EITHER.
Dave posted on 02/24/2013
Should be called Chen's Bathroom. if your in pawtucketville, you'd be better off ordering from china maxim. china star is pretty good too.
kat posted on 12/25/2011
I live right next to this place, and I hate that they are located there why can't we have a nice chinese place there, instead of that disgusting place. One time I went there and the guy was fighting with his wife or girlfriend, w.e. But they where throwing pots and plates at each other, than when I opened the door, they pretended nothing happend, and there food is greasy, I mean I dnt care if they are rude bc most chinese places are rude, but I would love for them to be clean. I never ever will eat there ... I rather starve. ps. even the smell of that place makes me sick, learn how to do business ppl!!!
henry posted on 03/13/2011
this place is the worst place you can order from the people are rude and highly unprofessional. they yell at you if they don't like what you're saying or tell you that they are not in the mood to deliver.
David posted on 03/08/2010
Don't listen to these other haters; they have solid hardcore Chinese food. Some items on the menu are better than others. If you order by number you will get the best tasting food. (English as Second language). <br />
Brian posted on 09/07/2009
Terrible food. Worst I have ever had! Chicken fingers were gross, like they were frozen and microwaved. Chicken fried rice had almosy no chiken! Will not go there again and recommend you dont either.
Michele posted on 06/05/2009
The food tastes like crap...half of my pork fried rice was white..couldn't even give me enough soy sauce for that...more fat on the boneless ribs than on me., and I'm a pretty big girl. Chicken fingers were not cooked through, dough was still mushy. Teriyaki was so over cooked...lost a filling trying to pull it off the stick...1st and last time I eat from there.. no matter how drunk, or starving I am.
posted on 03/27/2009
Food is good prices are reasonable. Delivery times vary.
posted on 05/10/2008
chens is good
posted on 04/28/2008
pretty cheap, tastes good, done in 10 minutes. the guy is a bit snappy and unfriendly but so much as to bother me.
posted on 04/23/2008
the food tasted awful!!!overcooked some raw
posted on 03/28/2008
The place is one of the worst place ever. My chicken wings and terriyaki were raw when I got them. Then when i ask for a replacement the owner flipped me off and told me to F*** off.
johnq posted on 03/26/2008
chens kitchen is a great chineses place one of the best in lowell anything else is just not the same
posted on 02/12/2008
To put it simply, the owner is rude. I got into an argument with him about being able to use my credit card. I could careless if he has to shell out two dollars whenever cards are swipped. He should either not accept this form of payment or have his rules posted on the door. Even if the food wasn't hairy and cold, though it certainly was, this type of treatment wouldn't have made a repeat customer out of me. This shady man should be put out of business.
MenuPix User posted on 10/07/2006
This restaurant does deliver.
I have never experienced worse service in my life than when i visited this store. The woman's name was Joyce, she might have been the manager actually...
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