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Panera Bread

($)
100% say Yum
3 people voted
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3416 University Ave
Madison, WI 53705 (Map & Directions)
Phone: (608) 442-9994
YUM
100% say Yum
3 people voted

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Restaurant Photos

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Restaurant Description

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Hours: Mon-Sat: 6am - 9pm, Sun: 7am - 9pm

Delivery
No

Payment
Credit Cards Accepted

Attire
Casual

Alcohol
No

Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
Yes

Parking

Good for Kids
Yes

Reservations
No

Outdoor Seats
Yes

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Reviews of Panera Bread

review_stars 04/22/2008 - bad customer service
I love the food, it's the employee I have a problem with. OR should I say one guy. The short skinny and nerdy cashier guy with glasses and DIRTY nails.

I go there about once a week for their soup in the sourdough bread bowl, so it's not like this happened just this one time. EVERY TIME I go, I get this guy waiting on me. He's all smiles to the older WHITE lady in front of me which is great. I like nice happy workers, you smile, I smile, let's make the entire world smile. WRONG.......when it's my turn, his mouth stiffens, his eyes sharpen down on me and he rushes through my order, he's telling me my total, before I'm even done ordering it.


At first I thought, hey, maybe he's just having a bad day, so I let it go. But it happened again last night. WTF kind of MANAGER puts an @SS like that in front. Those type of guys are the ones you toss in the back. GOSH......................Something is a little screwy with Panera and their customer service policy.

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