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B & B Cafe

($)
review_stars 
94% say Yum
80 people voted
Menu

321 Sibley St
Albert Lea, MN 56007 (Map & Directions)
Phone: (507) 373-1921
YUM
94% say Yum
80 people voted
Cuisine: Cafe, American, Salads, Sandwiches
Neighborhood: Albert Lea

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Restaurant Description

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Hours: Add Hours

Delivery
No

Payment
Accepts Credit Cards

Attire
Casual

Alcohol

Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Parking
Yes

Good for Kids

Reservations

Outdoor Seats

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Reviews of B & B Cafe

Mandy posted on 03/03/2011

review_stars
Excellent food, great staff! We come here for breakfast at least once a week, sometimes more. Their pancakes are huge and delicious. The rest of their food is great as well. I look forward to my next visit!

GAIL posted on 01/10/2011

review_stars
THE BEST BUTTERMILK PANCAKES EVER EVER! THIS IS A SMALL FAMILY BUSINESS AND IF THEY WANT TO CLOSE AT 10:30 TO HELP THERE FAMILY GET READY FOR PROM......GOD BLESS THEM! I WILL TRAVEL FROM SAINT PAUL,MN. TO GET THERE PANCAKES.

Shawn posted on 04/24/2010

review_stars
If I could award this establishment a lower rating, I would. Here are the facts:<br /> My wife and I arrived at B&B shortly before 10:30am. When we entered, there was neither staff nor a sign to indicate seating protocol, so we seated ourselves at the only booth left open in the dining room. After waiting several minutes for anyone working there to notice us, another couple came in and, seeing no available seating, asked the waitstaff a question to which she replied that they were no longer taking orders. Disappointed, the other couple left, and the wait staff came to our table to inform us of the same. I indicated it was our anniversary. "I'm very sorry!" was the reply. "We aren't taking orders past 10:30 this morning." And then walked away. I was stunned. Observing the clock on the wall, the time was 10:32. My wife and I sat for a few more moments, reeling in the shock of the reception we received. Knowing that a change of mind was not forthcoming, we left. Because of my position in my profession, and my representation of that organization, and in order to not create a negative experience for the other diners, (they had done nothing to deserve the indigestion that comes from heated arguments), I felt compelled to not make a scene. But, as we were pulling out of the parking stall to leave, I could not just walk away from such a ridiculous customer-service experience. So I returned to the dining room. When I arrived, the waitstaff approached and I indicated a request to see the manager. She pointed to the man at the grill and said the owner would be right with me. <br /> 7 minutes later, the owner walks up and offers no greeting or anything in the way of an introduction. Since he says nothing, I tell him as calmly as I can how surprised and disappointed I am at the situation. His response: "My daughter has a prom to get ready for, and we just have to get done here." So I tell him that his arguing with a customer doesn't help how I'm feeling about the situation. His answer: "Since we were so busy in the back, no one saw you. You say you were in here by 10:30, but I don't believe you." Never once did he utter a thing about being sorry about the situation, asking if I could understand, no invitation to come back another day . . . nothing. I felt like I was an unwashed intruder asking for alms. <br /> Poor customer service exacerbated by calling me a liar is enough to make me seek every forum I can to explain what lousy treatment I got from this place. I will NEVER darken the doorstep again, and will encourage the same from everyone who will listen.

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