Restaurant Details
Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
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04/12/2024 - MenuPix User
04/19/2021 - Dan Gonder
Pontiac McDs strikes again!! My son ordered on the app for bkfst last Monday. Apparently they had a fire and the app didnt stop orders. He went to get food and no one brought it out and no answer on phone.Contacted Mcds Corp (via 800# and App Support) last week and wont give him his money back for food he didnt get because they are a Franchisee and they get the $. Mgrs at Mcds Pontiac said they cant do anything (even credit us for food)..so we asked for Owners #. They gave us a bogus # 3 diff times of calling back. I looked # up (Paul and Mary Brezney 309-246-4777) and was told by a snotty receptionist that the app is Corp ran not franchisee ran. I said so Franchisee gives free food away and Corp keeps the $? She said no..Corp pays them. So..they have our money that was given to Corp but wont refund or give us credit back. They apparentlyneed $ sooo bad they steal from hard-working a 16 yo.
Feel free to call that # any time your order is messed up. Im sure they love hearing about it. Everyone should blow that # up instead of Corp 800#.