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Chicken 'n' Chips

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85% say Yum
1822 people voted
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12 W Hollis St
Nashua, NH 03060 (Map & Directions)
Phone: (603) 943-5840

Cuisine: Chicken, Barbecue, Ribs
Neighborhood: Nashua
Website: www.chickennchips.us
85% say Yum
1822 people voted
Add your Vote!

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Restaurant Description

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Hours: Add Hours

Delivery
Yes - free local delivery, $15 min

Payment
Credit Cards Accepted

Attire
Casual

Alcohol
No

Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Parking

Good for Kids
Yes

Reservations
No

Outdoor Seats

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Reviews of Chicken 'n' Chips

Henry p. nash posted on 08/13/2014

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Love this place. Can't speak for customer service reviews since I have always had a pleasurable experience with help. To the point where I saw one of the cooks walk old a sweet little adorable old lady with a cane and help her to her car. Chicken is always fresh and juicy. My family will be back soon and often!!!!!

Lorraine posted on 08/08/2014

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Ordered scallop plate.........(first time).......<br /> Very disappointed. They were over cooked and rubberie awwww I was so looking forward to eating scallops. Very upsetting

Disgusted posted on 05/14/2014

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Ordered family meal of buffalo wings to be delivered. We got our food and upon opening, they were not buffalo so we called them an told them that they gave us the wrong chic stix. That claimed we never said buffalo! They send the driver back ,., without anything in hand..,, he proceeds to once again say we never said buffalo. He took our food and opened it and said he would be back. <br /> <br /> That is the most disgusting thing ever. I have never ever heard of a food place taking back your delivery and later wanting to come back. <br /> <br /> We called and spoke to the owner and told him that we did not feel comfortable with the driver taking the phone and then stating he would be back. This led us to believe that they we re use our food ! The owner claimed that he wanted to be sure that we hadn't eaten it and it was under the wrong food. The owner proceeded to get into a full fledged argument on the phone with us. At this point we did not trust them and only wanted out money back. <br /> <br /> After all sorts of arguing.....he told us that he would send the driver back with our money eventually or we could go get it! So we went to get it and the driver had left to bring it to us!<br /> <br /> The food changed with the new ownership and the employees and owners need an education in food safety and customer service!

Gibson Girl posted on 05/09/2014

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Excellent - A diamond in the rough!!

Tammy posted on 03/22/2014

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It's so sad that they have ruined this place. Jo Jo's are always burnt, service is rude and the food is just plain gross. The french fries are awful. I wouldn't feed this stuff to my dog.

Nana of many posted on 05/19/2013

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i order from them alot, only one time i had a problem where my card was charged twice and the manager was very nice and fixed the problem right away plus gave me an order of chix sticks free the next time i ordered from them.. i have NEVER had a problem with employees being rude on the phone, they have always been very nice, some joke around. I will continue to order from them, chix sticks are awesome!

Jennifer posted on 02/19/2013

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I USED to love Chicken and Chips, but since they have been under new management I have found both the quality of the food and the customer service lacking. It wasn't that the food was so bad, it's just that it wasn't as good as it used to be, so we were still ordering it. But the customer service was always sub-par & the last straw was when they messed up our order on their delivery and not only did they refuse to take responsibility for their mistake but they were also rude and unprofessional. I recommend not wasting your time or your money. :(

Sam M posted on 01/24/2013

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WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED. I don't even want to give this a star. Growing up this was my favorite fried chicken place - I've ranted and raved about it forever to friends and family. I have a family of over 30, we'd do Sunday dinner's at least 6 times a year ordering a ton of chicken on the bone, jo jo's coleslaw, fries etc.. The last two times I *TRIED* to eat here in the last two weeks, my order for delivery never showed up the first time, they never called, and when we called, they didn't even apologize or offer to send someone back out. This time, they sent us the wrong thing. We ordered chicken on the bone family pack and they sent us a tender pack an hour later. When we realized it was wrong, we called, explained what we ordered and what we were supposed to get. They told us we were wrong, that they did it right, and they offered no solution. After bringing up the fact that the last order placed never showed up, I was angry. They were rude, they didn't care that they messed up the order, and they wanted us to pay for their mistake! It was unbelievable. I have never so much as sent food back at a restaurant or complained to management. When they were getting the order they didn't put me on hold and they tried to convince someone there to come on and pretend to be the manager so he wouldn't find out. I got angrier. I hung up convinced I'd never go back to chicken 'n chips. Then the manager has the gall to call back, hears our "story" and then does absolutely nothing about it. He was rude and claimed we were trying to scam him. DON'T GO HERE EVER.

Mrs. Melanson posted on 01/23/2013

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The customer service from this restaurant is nonexistent. The rudeness of the management is horrible when you call about a problem and he tells you he is wasting his time with you! This is last time I will ever spend my hard earned money in this poorly run establishment. Lets not forget they never have steak tips in stock poorly managed inventory as well!

greg vvvv. posted on 11/05/2012

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First time back in many years. Chicken sticks still rule... I ordered the steak tips too. DELICIOUS>>>

Bastet posted on 10/27/2012

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Sad. Used to be a NH institution. Food and service beyond sub par. Go to KFC instead.

victor s. posted on 09/11/2012

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Chicken stix are best chicken fingers i have ever eaten!! Best bbq and honey mustard sauce too....

Michael B. posted on 08/20/2012

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Been coming for years. The chicken now is as good as ever. I prefer the buckets of chicken. So crispy and moist. The chick sticks are excellent too. Best place in area for fried chicken............

kathie posted on 08/03/2012

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while the chicken was good the rest of the meal was not: We got the chiken tender pack: fries were soggy and soft and with 5 people eatting we each only were aloud 6 french fres. cole slaw was one small cup that we use to get in the dinner: very disapointed for the price<br />

N2Nashua posted on 05/26/2012

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This place has some Good chicken and the rest of the food on the menu is great. Been living in Nashua for a year , i Would Order From this place much more often if every time i call this place i get the most rude and terrible service .

Caitlyn T. posted on 09/10/2011

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Best chicken in the area. Wish they had one in Milford though. Well worth the twenty five minute drive....Great people too...Been coming for years and will be coming for many more.

genie posted on 04/22/2011

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well i have been coming to chix&chips since 1967. always loved the jojos. i dont know who these other ppl deal with but the girl out front has got a bad personality. she never smiles and acts like i am roadkill. i have worked in restaurants since 1975 both the front of the house and back. i know you need to make the customer feel like they r #1. this does not happen at your restaurant. also whenever i get take out, i have found i have to check b4 i leave to see if i got what i ordered. today i PAID for 2 extra blue cheese and didnt get them. when i went back in, she gave me 2, but when i got home what she gave me was ranch. other times i got ff instead of jojos, reg chix strips instead of buffalo, it just seems you need more or better managerial supervision. i hope you do something about this prob cuz i really dont want to see this great chix place go away.

Randie K. posted on 12/01/2010

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I have been coming here since i was about 3 years old.! i absolutely love chicken n' chips.! Their food is absolutely amazingg.! I tell all my friends about it, and they agree that Chicken n' Chips is PHENOMENAL! They have amazing servicee! and the women who help out in the front are very sweet and nice.! Keep doing what you do best.! "Chicken n' Chips!" <br /> <br /> Love,<br /> Randie:]

Cristina J. posted on 09/09/2010

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I think the counter help girls are quite nice. I've been coming here for 6 years and if you want to talk about poor customer service, the old owners took the cake. And now they keep it clean too. Before - GROSS! So keep up the good work. Don't let these people get you down. We love Chicken N Chips!! Cristina, Bill, Natalie & Bill Jr.

BRENDA posted on 09/05/2010

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THE FOOD IS STILL AWESOME,YOU CAN'T EVEN TELL THAT IT'S UNDER NEW OWNERSHIP BUT THE ONLY PROBLEM I DO HAVE,PLEASE GET RID OF YOUR COUNTER HELP ND HIRE SOME REAL WORKERS THAT TREAT PEOPLE WITH RESPECT UNDER ANY CIRCUMSTANCES BECAUSE THEY ARE SO DISRESPECTFUL THAT THEY ARE GONNA LOSE ALOT OF BUSINESS BECAUSE OF THE FACT THAT THERE COUNTER HELP ARE SO RUDE EVEN WHEN YOU CALL TO ORDER THEY ARE SO RUDE ON THE PHONE,THEY HAVE NO PATIENTS AND WHEN YOU ASK THEM ABOUT SOMETHING LIKE WHAT COMES WITH A MEAL?/THEY TALK TO YOU LIKE WE'RE SUPPOSED TO KNOW ALREADY BUT ANYWAYS BESIDES THE WORKERS AND THE HIGH PRICES EVERYTHING ELSE IS AWESOME BUT HEY LIKE I SAID YOU WANNA KEEP YOUR BUSINESS THEN HIRE NEW HELP AND BRING THE PRICES DOWN JUST A BIT!!!

Livefreeordienashua posted on 08/27/2010

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Only reason for not giving 5 stars is location. Chick stix are best chicken tenders in the area.

TheKing Family posted on 08/24/2010

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Best fried chicken in town. KFC should be worried!! Went in last week and we bought Breasts and JOJO's. It was delicious. My daughter ate the mashed potatoes. She loved them and they were homemade to boot. 5 STARS!!

anonymous posted on 08/23/2010

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I'd just like to state that Mr. Chicken's review is outrageous and he may be psychotic.

Abby T. posted on 08/22/2010

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Have been in about a dozen times since they've reopened and have had a pleasant time everytime. Food is always consistently good and fresh. The girls at the counter are very friendly. I met the owner i believe his name is John or Jim, he too is very friendly. So if you haven't eaten at chicken n chips before i suggest you try it out. best chicken in nashua!!!!<br /> <br /> THE NEW CHICKEN N CHIPS IS AS GOOD AS THE ORGIGINAL 20 YEARS AGO!!! TRY THE MOTHERCLUCKER. ITS AWESOME!! STEAK TIPS ARE GREAT TOO!!!

Mr. chicken posted on 07/01/2010

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went in there yesterday and tried to eat. We ordered 2 entrees and a 2 liter bottle of soda. (20 0z 150 2 liter 2 and change) Our bill came to $28.03 which i thought was a little steep for chicken and chips.I asked for two cups..the cash register girl says we don't have any. I have been going here for years and years the same thing happened a month ago where there were no cups and no Ice and we drank out of storage containers .When i mentioned to her that they might want cups she replied while sipping dunkin donuts "what do you want me to due about it"I said flat out i wanted my money back.The manager came to give us our money back and then told us we were only getting $27.00 after adding the order up on a calculator . I informed him that we had paid $28.00 and was told i was not getting the full amount. I then asked the counter girl which informed him of what we actually paid. Me and my companion were both physically and verbally threatened and when i asked for a manger or owner name or number i was again verbally assaulted and my companion was threatened by yelling, pointing And waving of arms in a frantic state.

J. Sousa posted on 06/22/2010

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I worked there when I was a teenager (16 years ago) and it was spotless in the kitchen. We constantly had to keep moving and no down time (time to lean there's time to clean), and the Chix Stixs were soooo good. For years I try to make chicken tenders like them and strike out everytime. Anyway, I was in Nashua for a visit last month and saw they were reopened. So I ordered checkin tender dinner and it was great, except for the young kids that work there don't care about anything, my Chicken Tenders were burnt. It's unfortunate because they could've tasted so much better. Maybe when I visit again in 10 years they will be better.....

NASTY posted on 03/11/2010

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PLEASE DON'T WASTE YOUR MONEY AND EAT HERE THE CHICKEN WAS NASTY THE FRIES ARE OILY IT LIKE DRINKING OIL.

A nashuan posted on 02/18/2010

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They lock their bathrooms now, and make you ask for a key. I have not asked permission to go to the lavatory since elementary school. Their onion rings are not as limp and soggy as they used to be but the dipping sauce is now watered down. I used to love this place but now I can do without it.

Pete posted on 11/21/2009

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I Just Tried Once So Far I Liked It I Will Go Back Again As I<br /> Like Chicken So For Now I Give It 3 Stars

Mark posted on 11/01/2009

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First time back with new owner, the chicken on the bone very good just like to the original recipe. The breast meat was a generous portion and moist inside.<br /> Keep up the good work, I'll be back<br />

posted on 09/26/2008

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For everyone's information, liquid smoke IS NOT used in the barbecue sauce. I know this because I make it...and the ribs are in fact apple wood smoked in house and, in fact, grilled to order. Just to clarify...lets not post information we're not sure about, ok?

Leo posted on 09/04/2008

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There is no smoke ring around the ribs and liquid smoke is used in the bbg sauce to hide the flavor of what ever your eating. Half of the ribs were dry, JOJO potato were raw in the middle and two thick. Cole Slaw was in a small little cup holding only 1-2 ounces. Chicken was average less tasting then KFC. Onion rings were over cooked, batter was thick and hard and the onions had lost all of it's moisture in the cooking process. Service was good, delivery was fast.

aaa2710 posted on 05/28/2008

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best chicken ever

posted on 05/12/2008

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TO GO MEALS USED TO BE GREAT UNTIL THEY<br /> STARTED USING DIFFERENT PAPER PLATES,NOW<br /> THE FOOD IS SOGGY & FRIES SEEM UNDER COOKED,I HAVE BEEN GETTING FOOD TO GO THERE SINCE 1970 THE QUALITY HAS REALLY GONE DOWN & SO HAS THE CLEANLINESS!<br /> YOU WILL BE HAPPIER WITH THE FOOD IF YOU EAT IT THERE.

posted on 11/09/2007

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Great food, great people, great price<br /> couldn't ask for more

posted on 08/31/2007

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This place used to be fantastic back years ago when it was under different ownership. Since it was sold, it has lost it all! <br /> <br /> The true experience and flavor will be missed!

DeemerDave posted on 06/22/2007

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Food is consistently good although the french fries are usually dry. Prices are average for a take-out style restaraunt. A self-serve diner atmosphere that's not much to look at but is clean.

posted on 06/21/2007

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food is excellent, but the restaurant itself is kind of dumpy. reasonable prices. great lunch place.

posted on 05/27/2007

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for the second time in just a 2 week period I was treated uncourteously by the girl at the register. I asked a question and she was rude, and when I asked for sauce for the chicken she acted as if i was asking her to climb mount manadnock on a 105 degree august afternoon.

The Nashuan Phantom Gourmet! posted on 05/11/2007

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Best chicken & chips in greater Nashua - chick stix are excellent.<br /> They also often deliver in leftover-cooking-oil-powered "chicken mobile" car!<br />

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