Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Attire
Casual
Alcohol
Reservations
Cuisines:
Seafood,
Seafood Markets
Price Point
$$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
Is this your restaurant? Click to add your description here.
05/30/2021 - MenuPix User
I had the worst customer service experience in several years today at Number One Fish Market. This afternoon, I brought my elderly mother, who is Asian and visiting from out of state, to the market, as she wanted to treat us for a seafood dinner. After picking out a large order (over $200), my mom asked where to checkout, and I directed her to the front of the store. At that point, a middle age man who was running the cash register - he looked like the photos I've seen of the owner - looked in the direction of my mom and another younger woman nearby and asked if one of them had been helped (it wasn’t evident whom he was speaking to). My mom said she was next to pay - at which point the man at the cash register snapped at her and literally snarled, “I wasn’t talking to you! I was talking to her!” - as he directed his attention to the woman next to my mom. I was totally shocked at his behavior, especially considering the large order we were in the process of purchasing. We then made our purchase and left the store, and when we got to my car, two separate *customers* came out of the store and approached my mom and me in my car and independently said they felt terrible about how the guy at the cash register had treated my mom and actually apologized to us - including the woman he had brushed my mom aside for, who advised me to write a negative review (hence, what I'm writing now) and said that she herself would never patronize the store again because of this man's behavior.
In our current cultural climate, this man’s treatment of us felt like anti-Asian racism. I hate using that word, but that's how both my mom and me felt. He treated my mom like some worthless elder who didn’t belong in his store - and the spontaneous support we got from two customers in the store who witnessed our interaction only further corroborated how denigrated we felt from our experience there. The owner should be absolutely ashamed! I will never patronize this RACIST BUSINESS again.
See all restaurants in Hamden
