Hours
This restaurant has been reported as permanently closed. Click here if it has reopened.
Monday:Closed
Tuesday:Closed
Wednesday:Closed
Thursday:Closed
Friday:Closed
Saturday:Closed
Sunday:Closed
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Restaurant Details
Delivery
Yes
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Yes
Attire
Casual
Alcohol
Beer and Wine
Reservations
Yes
Cuisines:
Italian
Price Point
$$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
No
Restaurant Description
*This restaurant has closed. If this restaurant is open or has reopened,
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Write a Review for Benito's Ristorant
Reviews for Benito's Ristorant
Top Reviews of Benito's Ristorant
05/02/2011 - ME
Good food but the customer service is lacking. I called in a order a chicken rollatine. On the menu it says ROLLATINE only. When I ordered I said ROLLATINE, thinking I was getting a Chicken. When I received the order, the chicken rollatine was an Eggplant Rollatine.
When I called the restaurant to tell them I about it, they told me I ordered wrong and did not specify which rollatine I wanted. I guess they expect you to know the whole menu (I thought that was the restaurant's job). On top of that they wanted me to pay extra for the chicken rollatine. I told them I should not have to pay extra because they messed up my order. Again they told me I ordered wrong and did not tell them chicken or eggplant. It never occured to them that it's there job to ask the customer which one they prefer. Which I mentioned and the guy replied, "We don't have the time to ask people that." Basically, Benito's has no time for the customers.
Finally I went down do the restaurant with the eggplant rollatine and told them I wanted my money back. They said we do not give cash refunds back, apparently it's policy. Never thought a restaurant would actually have a policy of bad customer service.
I did get a restaurant credit for my meal though, so now, unfortunately, I have to go back for more meal and then never again.