Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Attire
Alcohol
Reservations
Cuisines:
Bakery
Price Point
$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
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03/28/2024 - MenuPix User
02/12/2024 - MenuPix User
12/29/2023 - MenuPix User
10/26/2022 - MenuPix User
I have ordered from Abigail’s for many occasions since she opened her doors in Salisbury. I have used her for both my baby showers and birthdays. Today I experienced the worst customer service I’ve ever had. I walked in asking to order a custom cake and if I could speak with someone in person instead of email due to having a detailed order that may have been confusing or lost in translation. I was told by her assistant I’m guessing, that only Abigail could sit down to take cake orders. At that time Abigail approached the counter, never to greet or acknowledge that I was standing there. Abigail asked her assistant “What is it”? Her assistant informed her that I was there to make a cake order. Again, with no acknowledgement to HER customer what so ever, she says “oh yeah, email” to her assistant, and turned to walk away. Never once did I receive a greeting, eye contact, information on how or if possible, when I could sit down with her to order my cake. I find it disgusting for any business owner, and a small business owner at that, to personally treat a customer the way I was treat. I walked out of her bakery almost in tears. Today was the last day I will ever step foot inside Abigail’s Bakery.
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