Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
Yes - Full Bar
Reservations
Yes
Cuisines:
Chinese
Price Point
$$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
No
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12/02/2023 - MenuPix User
05/08/2023 - Anonymous
It pains me to have to leave this review.
As a Rocky Mount native, I have been going to this restaurant since I was a small child. I am now thirty-four years of age, and I think tonight was my last time dining here.
There are many issues to address.
I will begin by addressing the attitude of the young woman who acts as manager when the Owner isn’t in the restaurant.
There are words I’d rather use, but I will say she is EXTREMELY unkind, unprofessional, and arrogant.
On many occasions, I have been treated disrespectfully by her both over the phone and in person.
I have even gone out of my way to warn a family member of her attitude before going to retrieve a call-in order, only to have my fear of his mistreatment by this young woman validated thoroughly.
The owner’s attitude is a polar opposite. She is warm and kind. It feels like she cares about me and my family when I’m in the restaurant. Nothing is too much of a request to her. She goes above and beyond with professionalism. How the rude young manager has been allowed to run the show in the owner’s stead for this long, is well beyond my understanding.
The next issue I’ll focus on is the buffet, for which this restaurant is known. I walked into the restaurant at 8:20 on a night that the restaurant is open until 10:00. When I walked in, the buffet was skimpy, to put it lightly. There was hardly anything in any of the trays. It felt like they had already been well into the process of closing the restaurant. I get it, times are hard in 2023 and they aren’t going to fill up the trays for the last 90 minutes of the night. But the amount of food in those trays was downright depressing. I almost walked out but the waiter roped me in and I didn’t want to be a jerk. After all, I’ve been a patron at the restaurant for almost thirty years. I picked what I could, and made a decent plate, even though I didn’t have a couple of my favorite items because the trays they were supposed to be in were completely empty.
When I took my first bite and bit into a fried chicken wing, it was fully cooked, and the flavor was good, but it was as cold as if it had been sitting on the table I was dining at for a couple hours. Red flag. Almost every item I had on my plate followed suit. I swear it was as if they had turned the steam table off already or something. It was a hard thing to put out of mind while I was eating. Nothing on the hot part of the buffet was fresh. Nothing. And I’ve seen it like that once or twice before, but thought it was just an “off” night. It wasn’t. That’s how they run the restaurant now.
Last, and most important: I got the buffet for one, with an iced tea. $24 and some change. Pre tax.
I walked out feeling victimized. I used to love this place. I’m still fond of the owner. I just don’t think I’ll go back to pay that much money for what I had to choose from…very depressing. 1 star.
04/17/2021 - Robert E. Rountree
Hing Ta Restaurant is a very good place to dine in or take out very friendly staff and the owner she is sweet as honey I love her its a place that I will highly recommend .
03/03/2021 - Mary White
I absolutely love their food especially the Mandarin Delight it is delicious and fresh .
01/15/2021 - Dr. William D. Jarvis
Best food in Rocky Mount.
11/24/2020 - CJ
It's been a while since I have been to Hing Ta. Went today for lunch and let me just say food was nothing like it used to be. I was very disappointed. After Peking closed, Hing Ta used to have the best cantonese chicken around. Not anymore. They have changed the way they fixed it. The egg roll was terrible. I have had better. They have changed the way they do egg rolls as well. The food is no better than what you would get at a fast food Chinese restaurant and way too overpriced. The staff and family are great. It is a shame the food has gone downhill. I won't go back.
06/12/2020 - Betty Jones
Food is always fresh and always good. Really like the variety on the buffet. One of my favorite places to eat!!!!
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