Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
No
Attire
Casual
Alcohol
Full Bar
Reservations
Yes
Cuisines:
Pubs,
Fish & Chips,
Irish
Price Point
$$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
Yes
Outdoor Seats
Yes
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04/06/2024 - MenuPix User
05/22/2023 - Stephen W.
O’Connors Irish Pub, Springfield, Ohio
Went to O’Connors with friends to celebrate a yearly event, seated inside the outdoor patio area. As the weather was a bit chilly for a May evening, I asked a server if the overhead garage door above our tables could be close to help keep some of our party warm. The kind waitress said shed need to ask “The Manager” and returned in a few minutes to tell us “NO”.
I asked again, with the same results-“NO”. Another kind server stopped at our tables to inform us that if we keep asking, it will just upset “The Manager”.
We have frequented this establishment MANY MANY times over the time it has been at this location and at the former one, so it was not our first time.
“The Manager” DID come out to the Patio area, sat 15-20 feet from our tables, but made absolutely NO attempt to stop by our tables, greet our party, give any reasoning as to why they were unconcerned about the comfort of their loyal patrons, nothing.
I collected our wonderful server (she was only doing as instructed by “The Manager”, so we do not fault her one bit, nor the other server-also terrific-for attempting to make their guests feel welcomed and comfortable), asked for our party’s tab. I paid our party’s remaining tab in full, and one-by-one we decided to leave for the evening. Two in our party had food, the others finished their beverages, not wishing to purchase anything else and we left.
A simple gesture of “The Manager” to stop by, learn their clientele and do what a good inn-keeper would do for the comfort of their patrons possibly would have saved the night.
Later on facebook, I left a comment, which led to ‘The Manager”/“The Owner” to censor the comments, remove that post and ban this reviewer from their page. Even going as far as stating “I swear to God, I didn’t know anything about it” and “Nobody informed me about this”. Untruthful is not a way to run any business, let alone a restraint/bar/event place.
Poor form, poor manners and I believe it when other patrons tell me that their servers are ‘afraid’ of “The Manager”/“The Owner”.
As for our party, we will choose to spend our money elsewhere in the future and spread the word of this establishment.
Date of visit: May 2023
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