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Hayashi Hibachi

($$)
91% say Yum
44 people voted
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13823 West Bell Rd
Surprise, AZ 85374 (Map & Directions)
Phone: (623) 556-2233
YUM
91% say Yum
44 people voted

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Restaurant Description

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Hours

Mon-Thu: 11am - 10:30pm, Fri-Sat: 11am - 11:30pm, Sun: 11am - 10pm

Additional Info

Delivery
No

Payment
Credit Cards Accepted

Parking
Parking Lot

Good for Kids
Yes

Attire
Casual

Alcohol
Yes - Full Bar

Reservations
Yes

Price Point
$$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Outdoor Seats
Yes

Reviews of Hayashi Hibachi

review_stars 11/15/2014 - Louie
Great food and service.

review_stars 06/15/2014 - Rebecca L
Worst customer service ever on two separate occasions, first time we went the waitress came over 10 minutes after we were seated to get drinks, then at the end of the meal we left a cash tip, the next day my debit card was charged an extra $10 tip, finally was able to get a hold of the manager two days later and get a refund. We went last night on 6-13-14 took the waiter 15 minutes to come get drink order or even notice us. The bartender was on her cell phone almost the whole time, looked at us a couple of times didn't ask if we needed anything. The waiter brought us water not tea, he didn't even acknowledge our wait time, we ordered an appetizer, the waiter came back didn't ask for a dinner order, we had to wave him down to put in our dinner order 30 minutes later. Finally ate our meal, paid, on the way out told the front desk people good night, have a nice night, they didn't even look up and acknowledge us and there were two employees standing at the counter horrible customer service we will never go back again.

review_stars 05/13/2013 - Della T
Going there since opened, Mother's Day, 2013 official last day to spend my $ there.
4 out of seven couldnt eat food for bad prep or refusal to accommodate speciall needs as they had done in past; manager was a jerk & prevaricator of whom no one seemed to like. .and the hibachi chef didnt know his arse from a hole-in-the-ground. Absolutely horrible from front desk to manager. .Hundreds of dollars 4 a meal half couldnt eat & mgr said he could care less if we returned, so we won't.

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