Restaurant Details
Delivery
Yes
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Attire
Alcohol
No
Reservations
No
Delivery
Yes
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Attire
Alcohol
No
Reservations
No
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05/06/2024 - Jose G.
Yummy food
02/26/2024 - MenuPix User
02/15/2021 - Trevor Thompson
The short version of this review is that, the manager lied and disrespected me and my family with his actions. This review is based on the customer service and not the food itself. This afternoon, my family called 3 Olives Pizza and Deli, and placed a order for a special that included one large pepperoni supreme and one medium two pepperoni topping pizza. After arriving at the store, I went up to the cashier and gave them the name that was used to place the order. I was then told that “we don’t use names to find orders, we use phone numbers”. This is strange considering the person taking the order over the phone specifically asked for a name, but no big deal. I then gave them the phone used to place the order, and was then told that number could not be found in the system. I then asked to speak to the manager who immediately accused me and my family of ordering pizza at another location which I assured him we did not. We have ordered pick up from this location multiple times, and we also have a screenshot of the exact time that we called, with the number of that location. After this I called the family member who placed the order and they spoke to manager using my cellphone. During the conversation they were having, I heard the manager tell my family member that he had just called another location, and that they had the exact order we were describing. I was only several feet away during the time the manger had my cellphone and at no point did he call anyone. After he got done speaking he handed me back the phone, put the order in the system and began making the pizza. There was no apology or compensation of any kind. I fully understand that people make mistakes, but there was no reason for him to lie to us multiple times about what had happened. Whether you are selling peanuts at a ball game or luxury cars at an auction, you should treat people with respect and there is no excuse for the behavior of the manager today.