Reviews for Fricano's Muskegon Lake

04/18/2024 - MenuPix User

01/03/2024 - MenuPix User

06/04/2023 - MenuPix User
I would strongly advise seeking your pizza from alternative establishments rather than this one. It's not due to the quality of the pizza itself, but rather the practices of the owner that have left a negative impression. Exploring other pizza options would likely provide a more enjoyable experience overall.

We had the opportunity to meet Ted, the owner of the restaurant, and unfortunately, our experience with him was quite unpleasant. During our dinner, as the table discussed how warm it was, we inquired about the possibility of the air conditioning being broken. The waitress informed us that the AC was functioning but that Ted, the owner, had a policy of maintaining the temperature at a specific level (78 degrees, specifically) during the summer, with no adjustments allowed. Both the staff, including the cooking staff, and the customers have expressed discomfort due to this policy.

We requested to speak with the owner, and when Ted approached our table, he initially seemed friendly. However, his response included an elaborate story about the broken AC, which left us feeling frustrated. When I mentioned that it would have been considerate to inform customers, particularly because my father-in-law is battling cancer and excessive heat is detrimental to him, Ted abruptly declared that I was not a nice person and that we were not welcome back. I responded by stating that we had no intention of returning.

Shortly thereafter, Ted returned to our table and offered us the choice to either leave immediately or pay for our food and depart. We expressed our desire to finish our meal and settle the bill, but he appeared displeased with our response and restricted us from ordering anything else, aside from water.

This unfortunate incident occurred solely because we expressed our discomfort with the temperature at the establishment.

04/25/2023 - MenuPix User
I did CV privately no response! They don’t really care about your experience if not 5 star!