Reviews for Thurman's Food Factory

01/29/2024 - MenuPix User

01/08/2024 - MenuPix User

01/02/2024 - MenuPix User

01/01/2024 - MenuPix User

12/28/2023 - MenuPix User

11/04/2023 - MenuPix User

12/31/2020 - Johnnie
I have eaten there many times and bought quite a bit of there prepared meals. The food is delicious. I've always been treated extremely well. So I will give a 5 star rating on the food and the customer service.

04/23/2020 - Rhonda
Food is always amazing....and the staff is excellent! I highly recommend Thurman's for your lunches!!!!

03/31/2020 - MenuPix User
I work there and,we take pride in our customer service if these people who had these reviews think that we are not there to help them,They probably are people who didn't know what they want. we try to help them ,they don't understand what we're talkin about.There are times we are busy and can't get back to them as fast as they want . I'm sorry they feel this way. Just be patient like we have to be.We have some of the best customers and we appreciate every one of them.

11/27/2015 - Danielle
This has been the worst customer service I have ever received. They are impossible to reach. We have been calling them as well as going by the store to get a simple price quote for 6 weeks now. Not only have we been accused of never dropping off the menu (later retracted once he found the menu we left) but we have not received the quote after 6 weeks!! They will not return calls.

If you have an important event, do not trust this vendor at all.

02/03/2014 - Sorry
The food is great here but they need to really work on customer service. I was placing an order over the phone and I could tell that the people I was talking to were a little annoyed by my ignorance of how things work at their place of business. I felt stupid for never having dealt with them before.