Reviews for Canton House

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3.2 stars - Based on 13 votes
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review_stars 10/25/2014 - Pissed Off Customer
I ordered food tonight from here because in the past 12 yrs since I have lived in Dorchester when I wanted take out chinese food on my way home I would stop here. It was always very good and always really hot when you got it home. This is the second time I have had it delivered and it has been awful and when I called back right after if was dropped off the reply I got was that is that way we do it. There is nothing I can do about it. Well, so much for the customer is always right.

I ordered a combo rice dish with 3 apps. I had shrimp fried rice which was over cooked and way too much soy sauce. In the past the reason I always got rice from here was because it was white and not brown. I also asked for it to have NO MSG. which it tasted like it did. I had chicken and beef teriyaki. I asked ahead of time if they could please not over cook them. Both arrived hard and dry. Which i called and told them about they didn't even offer to replace them or give a credit for my next visit.

I ordered house Egg Foo Yong which was the only thing of the order that was good. That has always been the best in the city and BBQ spare ribs which were also over cooked but arrived barely warm. I have been going here on and off for 12 years and tonight was the last night. This place has gone way down hill. and I don't recommend that anyone order and have it delivered. I would swear they are giving you old food that was cook many hours ago. Avoid this place unless you are there to see them cook it and it is fresh. No customer service at all. I have ordered many big orders from Canton House and that is the last 35.00 dollars they will ever see from me. I run a restaurant and I would have never let a customer be unhappy with our food.

Pissed off Customer


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