Reviews for A & J Fish & Chicken

review_stars 
3.7 stars - Based on 64 votes
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5 stars review_stars
22 votes - 34%
4 stars review_stars
23 votes - 36%
3 stars review_stars
6 votes - 9%
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3 votes - 5%
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10 votes - 16%
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review_stars 08/17/2022 - MenuPix User
Love the chicken

review_stars 07/21/2021 - Cindy Hayes
Luv the food awesome cook been going here for years pick A&J before any restaurants ...period

review_stars 03/01/2021 - Commie.Steph
Food is the best people complain about the customer service but idk welcome to the Hood lol

review_stars 01/17/2020 - MenuPix User
Horrible customer service. Don't you dare get the wrong thing delivered to you or the owner will scream at you on the phone about how its your fault. Finally got my right order an hour late after. Never again.

review_stars 10/12/2019 - jazz davis
greai

review_stars 10/21/2018 - Sara
I placed an order for delivery last night, and when the food came ( an hour later) it was cold!! I called them and they came to pick it back up and took over 1 HOUR (again) to bring me my food. No apology or discount was offered! I was very disappointed in the lack of customer service that was displayed and the time it took to re-make my order. The food was very good but will not order again, due to lack of caring about their customer. I was a new customer at that. Too bad.

review_stars 09/11/2018 - Poison
Best food period

review_stars 08/03/2018 - Dee
I called for a delivery order. I have called before and had no problem. But this particular day, it took an our for my food to get delivered (and they are right down the street). I paid with a $20 bill and the delivery driver quickly handed me the bagged order and jumped in his car and drove off. He did not give me my change and the fish I had ordered was cold. I called the manager to complain and he said they would take $5 off my next order. But that is too little and too late. There will not be a next order. Very disappointing!

review_stars 06/21/2017 - Southsider
This is the 2nd time I tried to order from them. The 1st time the man who answered the phone was very rude so I decided to go with someone else. I thought that maybe today it would be better but the person who answered was worst then before. I don't get it? How can they run a business like that. How do they have customers? I mean really. RUDE and not customer friendly what so ever. I never even write reviews but I had to speak up on this issue.

review_stars 04/28/2016 - brandi
I Love A&J's they would have gotten five stars from me but mass up when they change their fish sandwich to a Square Patty. Food is is off the chain! Thanks A&J's

review_stars 05/27/2015 - No name
The food is pretty good but I will never order from here again.. I gave a 1.00 tip from a home delivery and the driver changed it to 10.00 and messed up my money so I had to call my bank and figure so much stuff out. NEVER AGAIN ! & it takes to long for the food to come. I'll pass.

review_stars 11/08/2014 - Ray
As the day of today. I ordered food and got it for delivery. The person who answer the phone was completely rude. All he care if he sells or not. I felt that he never had any customer service experience before. Second, let me tell you the delivery. I ordered at 11:15am. The food arrived at 12:15pm afternoon. I ordered the food early so I could of eaten during my lunch time which it was at 12pm. I ordered 45 minutes early. That was the worst delivery experience I ever had before. Come on Dominos pizza does better than that. Third, the food was not even hot. It was mildly getting cold and I still had to use the mircowave to hear it up again. The food didn't really taste as I expect to taste. Looks like and taste like he uses the same fry for everything. French fries tasted like fish and the chicken was just greasy and tasted like fish chicken sticks. Eww. My stomach was disgusted by their food I had that day and I will never again eat there food ever!! I'm surprised that The state of Minnesota of health department hasn't yet realize how there food taste and how it's made. They need to pay them a visit because I would never passed an inspection like that. Thanks for your disgusting food and long wait for my food to arrive. What a great attitude they attended me also. Thanks!!

review_stars 09/30/2014 - HORRID CUSTOMER SERVICE AND FOOD
If I could give this place a 0 I would but there has to be some kind of score. The fries taste like they fried them with the fish and the chicken tastes the same also. I purchased from there a while back and found that was the case.
Today, however, my friend had ordered for a group and the delivery guy called but my friend was still on a business call so could not pick up her phone. She sent me down instead, so I went straight down and nobody was there. So I'm thinking they are on their way, but 20 minutes later he had still not arrived. My friend came down and called them back, somebody was yelling on the phone to her, I don't know what they said or who it was but the driver came back to our place of employment. He came rushing through the door yelling if she had ordered food, she said yes. He then yelled at her for not picking up her phone, she tried to explain why while he kept yelling at her. She said that she sent me down to get it. He said she couldn't do that because she paid with a CC. She tried to explain to him that she had never run into that before, but he would hear nothing of it, he just kept yelling at the 2 of us. I get it if a CC needs a signature and stuff and to show ID which is what he said but at the end of the day, he never got my friends ID or CC to view, he was more interested in yelling at us.
This is not the only thing that has happened, there are many other things but they happened to other friends and co-workers.
Ultimately the company sucks because of their h-rs-sh-t food and worthless customer service.

review_stars 06/03/2014 - Momo
Called in for a delivery order. They put me on hold for fifteen minutes. When they finally got back on the phone, I told him that I had been waiting for a long time. He simply said, "Yeah, what do you want?" And then put me on hold again. Terrible people.

review_stars 02/11/2014 - dj
service was great and the guy at the front counter is super nice if u take the time to talk with and maybe joke with....... i'm going tonight after work again

review_stars 11/16/2013 - Chris
I thought he was rude on the phone and in person, but the food was great. The service took too long, it takes a hour for the to go 2 miles.

review_stars 07/21/2013 - Nat Turner
The food isn't the problem. The biggest issue is there service. I have never been treated so rudely in my life!!! From the moment I called the men was extremely short with me. They have raised all there prices so I had questions and he put the phone down and told me "Let me let you make up your mind first". RUDE RUDE RUDE

review_stars 04/15/2013 - Nightcloud
I love this place. I've moved outside their delivery zone and I don't have a car. But I really wish I could order things from them right now. I love their fried fish, mushroom, nachos, chicken, shrimp, peach cobbler. I would only suggest that the cole slaw that they include with the dinners be more and that they keep the bread.

review_stars 12/19/2012 - Michael Farrell
I did not have any problems with service at all.In fact I thought that everyone there was really nice. Then again I did get off my fat -ss and go there unlike the fat asses that are complaining. It does not take much to figure out that the people that are complaining hear simply have some major first world white girl problems going on hear. A&Js Chicken and Fish is the best place of its kind in the Twin Cities. The only one really that I know of. Probably not everyone's cup of tea, but they probably should just go to Boston Market next time they have a hankerin' for some fried chicken. I guarantee they also probably would be repulsed by the idea of eating a plate of fried chicken gizzards, a classic staple at this classic joint. People working in the service industry are not there to kiss your -ss, that is your therapist job ya d--ch-.

review_stars 08/24/2012 - mary
call to place an order they were very nice took their time with my order and came in the time they said they were coming. food was hot and good to the taste best decision i made was to eat there.

review_stars 06/04/2012 - William
Called to place an order, very rude person answered, tried to order 2 entrees but was told wasn't enough for a delivery, person wouldn't compromise for an additional fee. I went somewhere better. what kind of business model won't take my money??

review_stars 02/24/2012 - Customer Service is EVERYTHING
I just called A & J to place a very large order. I called the first phone number listed on their menu and got no answer. I called the second number and got no answer. I called the third number and was told this is number is for credit card can you hang up and call back and he gave me a number that I had previously called. I called back and the same person answered. I told him I had just called and if the number I called previously was a credit card line then it shouldn't be listed on the menu. He proceeded (talking fast) to tell me how busy they are and that he just works there, etc. As I was about to tell him I wanted to place an order, he asked me to hold and put me on hold without my response. I have dealt with this VERY RUDE individual before and yes, the food is good however, no body's food is so good that I will accept an employee's rude behavior. I will NEVER, EVER, in this life time or the next, patronize this business. And, by the way, the order I wanted to place was for a couple hundred dollars.

review_stars 02/11/2012 - Raven
Rude rude rude!!!! The delivery driver is unbelievable!! He snatched the money out of my hand and told me not to call anymore! Horrible customer service and I will never order from them again. Don't eat here!!

review_stars 11/27/2011 - paula
dirty place, nasty food

review_stars 06/30/2011 - Samantha
I received a copy of their menu mixed in with the southwest journal the other day and was excited to have a place in the Kingfield neighborhood that delivered that was not Chinese or Pizza.
We ordered a 12 piece chicken dinner, fried mushrooms and a piece of Red velvet cake. The chicken was really good, a nice light batter and cooked nice not to greasy and not to dry. The mushrooms i felt had a little too much batter on them but they were still good. My favorite part of the meal was the Red Velvet Cake. I highly recommend the Red Velvet Cake!

review_stars 02/07/2011 - mike
love their quick deliveries


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