Reviews for El Sombrero Mexican Restaurant

review_stars 
3.8 stars - Based on 24 votes
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5 stars review_stars
7 votes - 29%
4 stars review_stars
10 votes - 42%
3 stars review_stars
5 votes - 21%
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0 votes - 0%
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2 votes - 8%
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review_stars 07/09/2022 - MenuPix User
They do not handle large groups well at all...apparently they have had some not paid because we are a corvette group of app 20-24 and they wanted to hold a credit card until after we ate
Next year we will make other arrangements for lunch.
I explained to the manager that we didn't have to sit together we could have 5 tables of 4....or 6 of 4 people but the Manager was rude this time and last year probably our last visit to this restaurant
Slow service as well

review_stars 06/14/2022 - BLW
We brought in a group of parents and kids from a softball tournament. It was around 3:30 or 4PM in the afternoon. They were not busy at all. They asked how many people and I told them at least 15, but there was a cahnce that a couple more might show up. They made us give them an ID card and a credit card before they would seat us. They took us to the back to be seated. The adults sat at one table and the kids at another. Shortly after being seated the arrogant manager came to our table to tell us that they would not be able to serve us because we had more than 9 people. An argument ensued. I asked him if he was telling me that he didn't want my business. His only response was to say "that is up to you". At that point, he had been so rude to us that I decided there was no way I'd ever spend a penny there. We left and went to Rey Azteca Mexican Restaurant. We had a lovely meal there, lots of drinks, and tipped the waiter extremely well for his good service.

review_stars 07/31/2020 - Brasfield
TOURIST... READ!!!
We've been eating and LOVING this place 25+ years. The food is superb the quality of service is "one of a kind" and the family owners are wonderful people. I've watched them grow from one place to another (beautiful updated unique new bldg.) Then even to other cities...ie my hometown of Clinton & Madison. If you're craving Mexican cuisine...
THIS IS IT!!!! They have a great outdoor area for smokers and a full service bar. Both "date" and "family" atmosphere. 6 out of 5 stars. Have never been disappointed. EVER!

review_stars 05/13/2020 - Mrs Miriam Morgan
Fabulous place

review_stars 08/15/2018 - Sonia S.
I love ordering by numbers. Number 63 is probably my favorite thing to order. Usually only Chinese places have this number system but I'm Happy a Mexican place decided to try it out.

review_stars 08/11/2010 - Phyllis Murphy
We (our baseball team and parents) ate there 8/8/10. I have tried repeatedly to contact them about a situation that occured and am unable to get them to answer phone. There was a billing issue that I felt was not handled properly. Food was ok, service was ok neither anything to brag a bout

review_stars 05/26/2010 - Chris
Cheese Dip is good, Service was good pretty fast. Food was good , I have had "Better" more Authentic mexican food but by no means was it TACO BELL ! Nice place to eat, new building !


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