Reviews for Brew Krew Kitchen & Bath

04/19/2024 - Monica L.
Always good!

09/04/2022 - MenuPix User
The most horrible customer service experience with the Local Owner. Bought a defective product -had receipt and owner would not give my money back- It was less than 7 days that I purchased. It was a picture frame that had adhesive you couldn't get off behind the picture. Owner told me to go to the hardware to get it off. I asked if she would be informing future customers who purchase this product, about the adhesive and going to the hardware if they purchase the product. She then walked away. I felt swindled and misled about a product that was purchased. I now own a 40.00 picture frame that can't be used.

08/09/2021 - Anissa Montgomery
After a second poor experience in this store, I will not be returning nor will I recommend/refer to any friends or family. My husband, daughter, and I stopped in during the summer of 2020 because it looked like a cute shop. Not only were we followed around the store by who I presume were the owners, my husband was almost chastised for inquiring about a restroom.

This year we decided to give it another chance because once again, it’s a cute shop with cute items. I stopped to look at some of the beard products for my husband. I picked up a tin of beard balm, opened the UNSEALED lid to smell, and put it back. An older gentleman (the owner’s husband per a young female employee) walked up to me out of nowhere and very condescendingly asked if I just broke the seal on the product and shook his head in disgust at me. I immediately went to find my husband and daughter to let them know we would be leaving. As I walked to the back of the store, the gentleman was speaking with a young female employee about me and what I had evidently just done to the product. I’m a grown woman who was raised with respect. Never would I ever pick up a product and intentionally damage it in any way just so I could smell it.

I do not appreciate being treated this way as a customer and based on this place’s Google reviews, a lot of other people don’t appreciate it either. As a business owner, kindness goes a long way. Being rude, arrogant, and unpleasant is so off-putting and has just lost mine and countless friends/family member’s business.