Reviews for Domino's Pizza

11/19/2023 - MenuPix User

03/05/2020 - MenuPix User
Back Story: I have verizon service and get periodic rewards from their partners. I got a free pizza reward for Domino's (ie listed as a partner in the deal) decided to use it on date night to get the kids pizza. Went online per the instructions, followed them, but had an issue getting the code accepted. Went to the help menu to solve the issue, was directed to contact the local store for online ordering issues. Called the store, guy answered, I told him the issue I was having. He was nice, said hey just give me the order, come in and we'll help with the code once your here. So I did.

Now I drive 15 mins to the store, wait for the pizza to be ready, come up when it is, tell the guy behind the counter all the above. A guy to the left, says hey we cant do those in store, you have to do online. I then tell both guys the same story as above thinking it would sink in that I called to resolve this, was told to come in and thus why I was standing there. Guy on the left (while making a pizza) turns to me and says "sorry cant help you" then turns back. Guy at the counter shurugs his shoulders and says sorry.
Now i ask to speak to a manger, counter guy points back to the the guy making pizzas and says HE is the manger. I said well who is the store manger, he again points to the same guy.
So now I am getting frustrated, turn my attention to the manger (now that I now know he is) and say well who took my order, your guy told me to come in, now I am already late for date night, your telling me you cant help after I was told to come in. He goes to the computer, looks to see who took the order and points to a guy in the back and says " well it was him, but he doesn't know anything and shouldn't have told you that"
I really couldn't believe what I had heard. Not only was he not willing to make right what one of his own employees set in motion, but just through them under the bus as justification? Yeah a sad say for customer service.

07/24/2014 - Jc
I wouldn't recommend ordering anything from here unless you want to risk being robbed by the filthy derelicts who work in there. They're all rude and scummy looking people (including the managers) with bad attitudes and they've stolen from me 3 times in the past 5 years-twice by adding large tips to my credit card AFTER I already tipped them with cash and most recently by stealing my iPhone. I know it was an employee who stole from me because I was able to track it being used INSIDE their building after the store was closed and locked up for the night. They, of course, deny it because that's what low life criminals do. On top of that, they can't even make a decent pizza. From the employes to the products, this place is an all around dump.