Reviews for Giovanni's Pizza

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4.3 stars - Based on 29 votes
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review_stars 12/31/2020 - Family
We ordered 40-50$ multiple times a week for our family regularly but they lost us as a customer. I was working from home so I ordered 2 lasagna lunches for myself since I was the only one home. I was working in my office upstairs and was told 45 mins to an hour, as always. I went downstairs after 35 minutes to wait on the porch because I wouldn’t be able to hear knocking from my office upstairs. I do this every time we order and it’s always late but 15-30 minutes. But I come out way early just in case. Well apparently they came super fast for once and didn’t tell me the correct time so since I was working and thought I had time, I missed the delivery. I waited and waited thinking they were just late as usual, until finally I called only to be treated like crap by the manager. The absolute worst manager I have ever dealt with. Unbelievably rude! Safe to say I didn’t get my food and I’ve never ordered there again. So they lost at least 100$ a week of our business. I don’t think corporate would like how they handled the situation. I have a very large extended family in the piketon area who are also boycotting this restaurant. If they don’t value their customers experience then why support them?

review_stars 12/04/2020 - Chris Rhoden
Horrible service. Went through the drive through to get my order and sat there for 10 minutes waiting and was never acknowledged that we was even there although 4 of the workers went right by the window. Went inside and waited 5 minutes before someone came to the front. The only reason anyone came to the front is because the phone rang. At least acknowledge that you have a customer at your pick up window. Food was cold when I got it. They just lost a customer I will NOT be going back.


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