Reviews for Falls Overlook Cafe

01/04/2024 - MenuPix User

01/22/2014 - Rhonda Milstead
WiFi: Yes
Parking: Plenty of free parking
Alcohol: Beer/Wine

07/14/2013 - BBT311
So disappointing.

My parents, my husband and I, and our two young nieces visited on the afternoon of July 9th prior to spending a couple of hours at the falls. We thought this would be a nice treat...we were wrong.

The first thing we noticed when entering the building was the smell. Not sure if it was old mop water or something else, but it just wasn't pleasant.

Menus are on the table or on the wall behind the register, but we found seats first so we could have a few minutes to look over our options. My four-year-old niece really wanted peanut butter toast. The cafe serves grilled cheese...the cafe serves PB&J on bread...but by asking for my niece's bread to be toasted, you'd think we were asking for someone to deliver our food on a unicycle.

The cashier looked completely shocked that we wanted to stray from the menu, but went to ask the cook anyway. She quickly came back with 'No. He doesn't want to do that.' We asked if he could just put bread in the same panini press that they were making grilled cheese in, and she said that they couldn't risk impacting someone with peanut allergies (huh?). When we then explained that they wouldn't put the peanut butter in the panini press, just the bread (and then put the PB on the side...tricky, I know), she said she didn't want to get cheese on the bread (ummm). We tried to explain one more time, but she fell back on "well he doesn't want to do that." Sure enough, we were served peanut butter on un-toasted bread. Pretty much, we needed a grilled cheese, hold the cheese, with a side of PB. Rocket science here, folks...

Rest of the food was average at best, and was very pricey for what you get. Kettle chips had certainly been left open for too long, as they were soggy. Service was slow, although it was busy there, so I can understand that.

Toast doesn't seem like the end of the world, I know, but it's the little things that make people want to come back for more, and this place missed the mark on almost every level.