Reviews for Sicilia's Pizzeria
Google Places ReviewsRating: 2 | 09/05/2012 - ani Anne
Review: WORST EXPERIENCE I'VE EVER HAD. I've read in previous posts the manager stole other peoples money also, sadly we know this all too well. After waking us 4am, 3 hours after we ordered, the poor delivery guy was clueless, the manager refused to answer his phone since 2am, they were still open. Pizza smelt off, never accepted the pizza. Manager refused to speak with us, refused to give us a time to call him (we thought he may be busy). This went on for over 2 weeks. Threatened us, abused us, spoke ill of my nationality (he knew i was foreign as i do not have an America accent). We got our insurance company to fight for us (as they cover theft). He also refused to speak with them. It wasn't the money that was the issue, it was the way he treated us, the hotel we stayed at (the concierge, security and staff also got abused, despite this having NOTHING to do with them). He clearly has no care for his customers or the quality of his food and service. All he wants is your money and nothing else. I am disgusted and ashamed (and you should be too) that you can behave this way. Without your customers you wouldn't earn a cent. All we asked was to speak with you to gain an understanding of what happened, heck we were even planning to dine there the following night to give you a second chance! Instead we got abused and robbed. Not only did 4 hotels take you off their recommended list, this has clearly become a common trend for your store.!
Rating: 2 | 01/28/2012 - meredith wood
Review: UNBELIEVABLY rude. i get that it's a friday night; i get that you're busy. don't tell a customer 35- 45 minutes, then tell him/ her 5-10 minutes when he/ she calls back an hour later, and THEN tell the customer(s) that they are wrong, and that the company doesn't refund, only that they're 'busy.' i've worked in food service for 14 years. there are ways to handle busy nights, and there are ways to be obnoxiously rude. worst part is that the food was legitimately pretty good. not worth the time.
Rating: 4 | 11/23/2012 - russ sweetser
Review: OK, so I see this place is getting a bad rap on here. I've only ever ordered the deep dish pizza for delivery. I've never actually stepped foot in this place. But I came to review this place to say one very important sentence, because I loooove their stuffed crust deep dish pizza: This place has the ebsolute best pizza in the greater boston area. Hate 'em all you want, whenever I'm at a friends house and I'm aware they're within delivery distance of Sicilia's, it's on like Donkey Kong.
Rating: 4 | 07/25/2011 - mike mcdevitt
Review: the stuffed pizza is amazing, but don't waste your time on the thin crust pizza, which is pretty awful.
Rating: 1 | 12/17/2011 - Evan PW
Review: Some of the rudest people I have ever met. Do not go to this place.
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