Baeza Family posted on 11/04/2013
Rating & Review:
My family and I have been to this restaurant several times since it opened a couple of months ago, having visited it last yesterday when we stopped by to pick up some pozole to go. I don't particularly like the meat that comes with it so I asked for nothing but the pozole and the soup so that I could have it this morning. When I started preparations to warm it up this morning, I discovered that I had a whole cup of soup and very, very little hominy. Unfortunately this place serves hominy over the weekend only so when asked if I wanted something else, I kindly refused indicating I had my heart set on the pozole. The words out of the manager's mouth next were insulting and ignorant. He asked me if we had in fact been by the restaurant yesterday. I wanted to slap this arrogant SOB in the face but I didn't stoop to his level. In looking back this mexican wannabe could take a few lessons in customer satisfaction.