Reviews for Great Wall Super Buffet
5 stars |
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9 votes - | 28% | |
4 stars |
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11 votes - | 34% | |
3 stars |
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11 votes - | 34% | |
2 stars |
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0 votes - | 0% | |
1 star |
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1 votes - | 3% |
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02/22/2023 - KDF
@GREAT WALL SUPER BUFFET IN FRISCO TEXAS
Me and my 9 yr old daughter visit often to this establishment. Its kinda our thing to do monthly. However, every time I come they question my daughters age every since she was 7 years old. Why you ask, because my daughter is tall. I am 5'10 and her father is 6'8; therefore, being tall is inevitable.
This last time we there on (2/21/2023) The manager actually charged us (2) adult meals without question. I absolutely did not pay for that. I demanded the receipt be changed to reflect (1) adult and (1) child. The manager and the staff said they are not there to judge the age of my child. (Their words) Also, the manager had the audacity to tell me to bring in my child's birth certificate next time.
Needless to say I was livid. I WILL NEVER EAT AT THAT ESTABLISHMENT EVER AGAIN!!!!!! Customer Service is a zero Especially to a loyal Customer that you have lost for life.