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Chef Chen

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review_stars 
90% say Yum
102 people voted
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6742 Broadcast Pkwy
Loves Park, IL 61111 (Map & Directions)
Phone: (815) 282-6888
YUM
90% say Yum
102 people voted
Cuisine: Chinese
Neighborhood: Loves Park
Website: www.chefchenrestaurant.com

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Restaurant Description

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Hours: Mon-Thu: 10:30am-10pm, Fri-Sat: 10:30am-10:30pm, Sun: 11am-10pm

Delivery
Yes

Payment
Credit Cards Accepted

Attire
Casual

Alcohol

Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Parking

Good for Kids

Reservations

Outdoor Seats

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Reviews of Chef Chen

Not Everagain posted on 02/20/2013

review_stars
This place is terrible! We couldn't believe how poor the quality was. My "chicken chow mien" was a bowl filled with uncooked onions, 4 thin slivers of celery, and a few suspiciously hard to identify pieces of meat covered with a flavorless tan water. Sadly, there wasn't anything good about this meal. Do not waste your time or money. The owners and employees must post the 5 star reviews! Go to Chen's restaurant on North Second St. for great Chinese food and skip CHEF CHEN'S! YUCK!!!

ALAN8080 posted on 08/02/2012

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Super fast delivery. Food is good. Portions are large. Very affordable. All in all, if you're looking for some decent delivery chinese, this is it

Julie B posted on 07/30/2012

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I just ordered a sweet and sour shrimp lunch. I've gotten it before, because, in the past, I have ordered the sweet and sour chicken, and when I questioned the lack of vegetables, I was told I would get more veggies if I ordered sweet and sour shrimp. So I drive up there on my lunch, and picked up my order. I got back to work, opened my lunch and found no vegetables. As I looked over the five pieces of shrimp and the mound of white rice, I noticed that the breading on the shrimp was beyond old ... nasty and crusty to boot. So ... I called. I'm in there often, this isn't usually a problem I encounter. I told the guy who answered the phone (the same guy who waited on me when I went to pick it up). He told me that there no vegetables in the lunch order. B.S. I've gotten it before ... but that was what he was being told. Then I told him there's nothing that indicated there are no vegetables in the lunch orders on their website. Further, I had been told there were MORE veggies in the s&s shrimp. I told him, had I known there were no veggies, I wouldn't have ordered it. I then told him that I, as we were talking, had begun to peel the nasty, crusty breading off the shrimp ... and that I was having trouble finding much shrimp at all! I proceeded to pull the breading off all the shrimp, and I found, I'd estimate, an equivalant to 2 tablespoons of shrimp encased in about 1 1/2 cups of breading. I told him I had just purchased a lunch of breading and rice ... and I wasn't happy about it. At this point (and this is important), I say to him "I can bring it to you and show you." Now, I'm "fairly" pleasant during all this, but it's easy to hear/tell ... I am not pleased. He told me that I didn't need to do that. So he put me on hold. He came back and told me I had a "discount" on the next lunch. I asked him, "What kind of discount?" Back on hold. He came back and said $5.15 ..basically a whole new lunch. And all I had to do was call back and my number which was "registered in their phone" would let them know I had that credit coming ... hahaha, right. Call me cynical. I told him that A. I had nothing to eat at this point and B. If they were willing to give me a new lunch at another time, why didn't I just drive up there and get it now so I have something to eat. Important here ... they were going to give me a credit for a lunch at another time - meaning they would never see the state of this lunch in order to give me another. He said that was fine, suggested shrimp with veggies - which does NOT have breading ...and hopefully DOES have veggies (although I'm figuring it's a crap shoot by this point). I asked - again - if he wanted me to bring back the lunch. He said no. So, I get in my car and drive back again. As I enter the door, I know something's wrong ... no bag on the counter and the guy is pretty red-faced and looking mighty uncomfortable. Well, don't ya know, now the cowards in the kitchen - who would not come out and handle it themselves - and even CALLED him on the PHONE at one point in order to avoid talking to me, made this poor guy tell me that NOW they wanted to see the food. I pointed out that A. they wouldn't have seen it had I just taken the credit and B. I had offered to bring it back - twice - and was told no - twice. He goes back to the chicken$hits in the kitchen and tried to reason with them ... no go. So he said he was just going to buy me my lunch ... nice, but NO ... I'd rather eat my own foot than what I imagined would be coming out of the kitchen at that point. SO ... I calmly told him, while making eye contact with the wimp in the kitchen through the curtain that this was all over a $5.00 lunch which now cost me my entire lunch time, two trips worth of gas .. and it probably cost them 50 cents to make. I reminded them how much business they get from me and my family - and he said "Oh I know, I recognize you" and that this was BAD BUSINESS. I told him I knew it wasn't his fault, but I'd never be back - and I'd be certain to tell as many people as I possibly could. A bad meal now and again is just par for the course ... but this quality of product - this type of cowardice - this type of disregard for customer service is never acceptable. It's just as simple as this - if you screw up, make it right. Never again, Chef Chen ... and I hope I can warn as many away from their doors as possible.

a fan posted on 11/04/2010

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This place is great. Love the food and the price. Usually get the chicken chow mein with fried rice. Can't wait to eat there again.

Mom2three posted on 08/18/2009

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We have eaten at Chen's for 25 years and have never been disappointed in the food or service. <br /> Great food at a very reasonable price, fast service and friendly employees.<br /> We make it a occasion every first Saturday in December to have a meal at Chen's then take in the holiday lights in the neighborhood.<br /> I highly recommend Chen's to anyone looking for a great meal or take out.

Todd posted on 06/11/2009

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I decided to try some of their Thai offerings and boy what a great flavor! I had the Mango chicken with green peppers. The chicken was all white meat; nice and juicy and without the standard greasy fried breading of most Chinese places. the peppers were still crisp and the mango pieces and sauce added a wonderful zing of sweetness. It pays to try more than just General Tso. Great takeout place I highly recommend it.

posted on 03/31/2009

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The food is prepared quickly and tastes great. Seating is available, but it is small and the true focus is takeout. My eating habits are largely vegetarian and a few options were available. But they were also open to my request to exclude the meat.

posted on 02/27/2009

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We have eaten here twice now. They are very accommodating. We needed our food without mushrooms and they made it up quick with no problems. The veggies were fresh with a bit of crispness still to them. Delicious sauce with the beef and veggies. Great pork eggrolls available for those of us who don't like seafood. Definitely going to be returning regularly.

Loves it, big fan!! posted on 02/07/2009

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I'm never dissapointed...Friendly promt service, fresh veggies, awesome crab rangoon and great prices...What else could one ask for?

posted on 01/10/2009

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The food came out promtly. We ordered dinner for three which included egg drop soup, which the restaurant didn't have. They substituted chicken rice soup that could have come from a can. We asked for one hot and sour soup to substitute for the substitute and were charged an extra dollar. The won ton were covered with grease. The egg rolls were bland. The portions were small actually that was a good thing as the beef brocolli was rancid and the mongolian beef was greasy. Every chineese restaurant we've been to have thrown in a handful of fortune cookies, a dinner for three had three fortune cookies All and all a poor experience. I will not return.

lux posted on 10/23/2008

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For chinese take-out, you get good value for your money. Large portions that usually last for 2 meals... if you can stand re-heated rice! They are really friendly, now know my order as soon as I walk in! Usually get take-out, the sit-down atmosphere is non-existent most of the time since most orders are take-out or delivery. Delivery usually in 40 minutes

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