Delivery
Yes - call for delivery info.
Payment
Credit Cards Accepted
Parking
Street
Good for Kids
Yes
Attire
Casual
Alcohol
Beer and Wine
Reservations
Yes
Cuisines:
Pizza,
Subs,
Sandwiches
Price Point
$$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
Yes
Outdoor Seats
No
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05/05/2014 - lynn
This place is ridiculous! ordered a pizza for delivery.. 30 bucks for a medium pizza!!! The girl taking the order was unprofessional and rushed on the phone, I myself had to recite it back to her because I had a feeling she wasn't hearing me. Waited 45 minutes for delivery, tipped the guy 11.00 all in all after they added their delivery fee, due to his lack of change. AFTER I asked the lady on the phone if I could just use my card because half the time the drivers don't have change, but she assured me he did. Delivery guy leaves, and I sit down to enjoy my 30 dollar medium pizza, open it up, and yep its the totally wrong pizza. I call back to let her know they delivered the wrong one, and she tells me they will send a new one out, and not to eat the pizza they delivered because they would be taking it back. I thought that was kind of odd, as the pizza was already in our home, and all... hmmm. but okay. Wait about 35 more minutes and the delivery guy shows up again, with the correct pizza, I ask him if they really want to take the first pizza back, as it had been in my house, and I thought that was honestly weird, he responds "Well actually I was going to eat it, it looked really good." haha! seriously dude? Sooo, they didn't offer a refund, apologize, or even let us keep the pizza they messed up on.,and btw who the hell eats a pizza that was at someone elses house??? how unprofessional. I gave the guy the pizza back, and was totally thrown off by his comment. The pizza I did get was undercooked, and had barely any toppings on it. I was totally over it, and decided to call them the next day and speak to a manager (which I never do) probably because of the 30.00 price tag, and I was totally un satisfied. So today I call up and ask to talk to a manager. Long and behold its the same ignorant girl who took my order lastnight and messed it all up in the first place. I explained the situation to her, and said I was weirded out by the delivery drivers comment and asked if their protocol is to let the drivers eat pizzas after being delivered to peoples houses, she said "No, and I will talk to him." I at this point said I was truly unsatisfied and would just like my money back. She said she would NOT refund my money, as she felt she did her part of correcting the mistake, by sending me a new pizza. I let her know that she was acting totally unprofessional, and I just wanted a refund. She once again refused, and copped an attitude by saying " well maybe ill put a note and give you half off next time." I let her know there would NOT be a next time, and I would just like a refund. Answer is still no. I then kindly let her know that if she was going to play that game, I would let all the website reviews know what an unprofessional, and HORRIBLE place this was in terms of customer service. If the customers not happy, make them happy. Plain and simple. We all know how that works. But apparently this lady missed the memo.
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