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Reviews of Nielsen's Frozen Custard

Busymomma posted on 07/25/2014

I agree, if you want a burger go to a burger place, but if you want fantastic frozen custard. ....this is the place!

kat posted on 01/14/2012

You DO NOT go to Nielsen's for hamburgers, and such. You can get better of those things at a million other places. The ONLY reason to go to Nielsen's Frozen Custard is the Frozen Custard. It's one of the best things I, myself, have ever tasted, and you can't get anything like it anywhere else in Utah.

Linda posted on 11/25/2011

These negative reviews have to be for the Bountiful location. I have never received good or friendly service from the Bountiful location they always seem angry, put out and RUDE! On the flip side I have never received bad service from the Layton location. The food is always wonderful and the staff is always nice and friendly. I was so glad to find the Layton custard because I really missed it after I quit going to the Bountiful location.

Elle posted on 02/26/2011

We waited at the drive-up for 30 mins, We watched 4 groups get their order and leave. The only reason we waited was because we had nothing to do and wanted to see how long it would take them. Every time we have been there the customer service is TERRIBLE. The order did not even come out right. We even watched the car in front of us pull into a parking spot and eat. The finished and were gone about 10 mins before we got our order

devildogfam posted on 09/28/2010

The service at this location is AWFUL! Please DO NOT waste your time by going to this location. A confrontational employee and no manager to be found. The person who 'was the manager' just watched rather than came to help. Awful service!! OH.. And our burgers were raw in the middle. Nasty!

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