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Jamie's Profile
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Legacy Supper Club
  For a restaurant that never seems to be crowded when I drive by, you would certainly think that they would have been extremely excited to host my group of 25+ when I called. When I called to give advance notice of our arrival, I was met by a crabby lady who seemed more concerned with the fact that a group of 35 prior to us had eaten all their chicken. I thought to myself, isn't that the purpose of a restaurant? To sell out of food, hopefully? I told her that was ok, that I was sure not all of us would be ordering chicken anyway. She snapped at me, we are known for our chicken dinners on Sunday. I said, ok, but confirmed again that I was sure we wouldn't all be ordering chicken anyway. She told me that she could run to another supplier to get more chicken. I said, OK (still wondering why she was so concerned with us and chicken?), that she could take her time...we would get there, eat salad bar, chat amongst ourselves and do whatever to pass the time that she needed to get prepared, not a problem at all. My group consisted of family and friends from all over the country so we were content just being together. Wouldn't you think they would be happy to receive us? Apparently not...of the two waitresses for our table, one was pleasant, the other rude and snide. We brushed it off assuming she may have felt a bit overwhelmed with our group size and, again, we were just happy to be together (keep in mind, there were two other tables in the entire place with people at them...total of maybe 10 people other than us). Turns out, the entire dinner, they paid little attention to us and when they did, it wasn't nice at all. Including handing us the bills for dinner (we split into 4 groups, BUT they tacked on their 18% gratuity so they should have been happy). One couple at our dinner ordered the steak (yes, it wasn't the chicken!) and it was awful. Sent it back and it came back to cook more and it came back worse then it went in. The waitress snapped and agreed to take it off their bill...HOWEVER, because salad bar was included with the steak and they had a plate, they were now charged the $10.95 cost of the salad bar??? When they questioned this at the bar when paying, they were ATTACKED by the manager and waitress. The rude lady went off about us eating all their chicken (not quite sure what the deal with chicken was but OMG, enough already) and told us that we should have been happy with the steak. When we commented that we weren't likely to be back any time soon, she commented, and I quote, "we don't need your business anyway." I have never been so insulted in my life. If you could have seen this woman making a scene in the bar amongst all her apparent "regular" customers (who were not eating, by the way; should have been our first clue), I just shook my head and walked out. Unbelievable. I will shout it from the mountain tops to everyone I know NEVER to patronize that dump again. On top of all of it...the food was less than fantastic and we would have been better off at McDonald's, as she hinted to our group anyway. Guessing we spent in the range of $700 on our group PLUS that 18% gratutity for the less than stellar service. I'm sure McDonald's would have been glad to serve us. NEVER again...
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Legacy Supper Club
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