Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
Full Bar
Reservations
Yes
Cuisines:
American New
Price Point
$$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
Yes
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Great food, great drinks and great
Service.
08/19/2019 - Rachel from Coon Rapids, MN
I was with family staying at a nearby resort over the last 4 days. Everything about our trip was fantastic except for this one dining experience we had at Eddie B's. Let me explain....
We were greeted & seated promptly for a table of four. We proceeded to give our server our beverage order, when she finally returned with a cup of coffee and Miller Lite, my dad took a sip of his hot coffee and immediately said here try this there is something wrong with it, I laughed and said no way! implying he was on his own. Well after a minute or so I could tell that the sip he took wasn't a pleasant one so I took one for the team and took a taste test for myself....OMG, I had to discreetly spit it out immediately, I unfortunately didn't spit it out soon enough though as my tongue and lips started to tingle and get all weird feeling. I immediately knew it was laced with a chemical of some sorts. So there I was looking around for anyone with the look of "authority" to them but came up empty in my attempt, I was able to catch a nearby server and quietly & politely explained that there was a serious chemical taste to the coffee. He immediately returned it to the kitchen where I could hear the staff talking about how the coffee urns never got dumped out and scrubbed out after brewing a packet of urn & brewer cleaner (URNEX) from the previous day. Finally our server returned and laughed it off and said the "new guy" never thought to check the spot before brewing a batch. Her attitude to the situation was a bit appalling and unapologetic.
Onward to dinner...one plate of the two half rack rib dinners that were ordered was tough as nails with the little bit of meat that was on them and the baked potato wasn't even Luke warm. Mind you the meatloaf dinner we had was excellent and would totally recommend it to others. We ordered our dinner just before and seconds after the nearby tables, needless to say those tables were done eating and one of the tables actually paid and left before we even got our dinner served. No apologies made for the coffee, long wait and no manager present. It's very clear this place lacks training & guidance.
When the check came we were even charged for the chemical laced coffee!!!!!!!
This WILL NOT be our last trip to Eagle River WI
BUT DEFINITELY WILL BE THE ONE & ONLY TIME TO Eddie B's White Spruce Restaurant & Tavern.
They may want to change there slogan and remove the "will deliver excellent food and drink to you every time"
Thanks for listening
Rachel from Coon Rapids, MN
URNEX: Urn & Brewer cleaner.
As stated on the packet of cleaner that our server gave me and I kept, just in case as my dad had ingested some.
KEEP OUT OF REACH OF CHILDREN. Harmful if swallowed. Irritating to eyes and skin. In case of contact with eyes, rinse immediately with plenty of water and seek medical advice. If SWALLOWED, seek medical advice immediately and show this container or label.
If I could upload a pic of the packet itself I would have.
Sent from my Sprint Samsung Galaxy S9.
07/11/2019 - CM
Fish fry was good, but buffalo chicken salad was disgusting. Hot soggy wilted lettuce.
03/09/2019 - First time customer
Stoped in for the very first time and went up to the sign that said please wait to be seated and a guy asked us how can I help you we said we wanted a table for 8 and a high chair he said I just seated a table of 11 so that will be hard and a wait as we will have to set up another table after all it was derby weekend ( we race snowmobiles it was not derby weekend) but whatever we said that was fine and went into the bar for a drink after waiting forever and watching the guy that went to set up our table now be bar tending and watch people who came after us be taken into eat we again went to the please wait to be steated sign and a women told us she was never told about a table of 8 with a high chair so we had our name put on a list again after waiting forever again we finally had enough and left ! Rude male Bartenders should not be hosts if they don’t know how to do the job ! Plenty of great places to go in Eagle River with great service and food I would for sure skip this place ! Horrible service! March 9 2019
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