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Additional Dining Info
Call for delivery info.
Accepts Credit Cards
Good for Kids
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
Mon-Sat: 11:30am-9:30pm, Sun: 12:00pm-9:30pm
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Write a Review for Cone Castle Cafe
Top Reviews of Cone Castle Cafe
3.0 stars - Based on 2 reviews
07/02/2018 - ZZ
TERRIBLE SERVICE AND ATTITUDE!!!!
I was there with my daughter for the first time, usually we go to aLittle Shop ice cream store on Ross st.
We were greeted in a grumpy way by older woman.
There was a lot of ice cream choices, so I wanted to chose between a raspberry, blueberry and one more, and asked if I can try some and decide which one to go with.
She said, yes, but ONLY ONE; and you better pick the one you like; was her reply?!!
At first I thought she was joking; but no, she was serious!
I was stunned and shocked!
I am 50 years old woman, who did not come there to "eat" an ice cream for free, by trying a couple of sample, a tiny bite, but she made me feel that way, with her comment, and sure; she pissed me off and turned me off her business right away!
Needless to say, I walked away, and went straight to that other Little Ice Cream Shop on Ross street, where they NEVER limit your to try sample, NEVER!
Their service is great and I am sure their ice cream is even better then Castle Cone
SHAME on you, how are you treating customers
Hope you will close soon
1 review with an average rating of 5.0 stars has been consolidated because it has only ratings and no comments.
However, consolidated reviews are included in the calculation of the average rating of 3.0 stars which is based on 2 total reviews.