Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
Yes - Full Bar
Reservations
Yes
Cuisines:
American New,
American
Price Point
$$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
Yes
Outdoor Seats
Yes
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04/13/2024 - MenuPix User
01/08/2024 - MenuPix User
06/17/2023 - MenuPix User
on Thursday June 15th I arrived at this establishment in Amherst, NY at 6pm with a group of 39 out of town tourist from Chicago for a pre-paid dinner. We had to select our menu choice (roast beef, chicken, parmesan crusted haddock)a day before arrival, I chose hollock. Due to a mix up. Some one got my haddock and the only choice left was roast beef of which I detest and refused twice. I saw one of the waitress speaking with the group leader and assumed it was taken care of when she immediately came to me. She was sweet and soft spoken and put me at ease. She asked what I wanted to order (Twisted Pork chop) and went to put the order in .At this point I am the last one to eat and was just going to take it to go. She brought my food and placed it in front of me .
I took one bite, then she placed a bill for $30.on the table. I stated that I was not paying for a pre-paid meal. While I had my eating utensils in the air, she turned into an extremelly Rude fire breathing Waitzilla and snatched my plate off the table snarling that I can't have it. When I stated my case. She barks that I can have a standing coupon. B'"*#h, I live in Chicago. What good would that do me ? The choice was pecan crusted haddock, of which
"no one" ate, because it was horrid and cold. My group leader had to purchase fried haddock (which they vehemently denied having anymore of)out of her pocket because of her rude, and dare I say ghetto attitude and service. The salad had no choice of dressing and we had to pay out of pocket if we wanted a different one. I never want to see a Grapevine Restaurant again. Worst Service Ever!!!.
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