Delivery
No
Payment
Credit Cards Accepted
Parking
Street
Good for Kids
Attire
Dressy casual
Alcohol
Yes - Full Bar
Reservations
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02/29/2024 - MenuPix User
08/21/2013 - Suzanne Palucki
I recently visited the Monkey Bar establishment with a group of 14 girls in Provincetown, MA on the Cape. On this weekend, we did a destination bachelorette party in P-town. At the end of the trip on Sunday, we wanted to have brunch somewhere nice. We saw a flyer advertising Sunday brunch starting at noon and going to 3pm every Sunday for the Monkey Bar. We arrived at 12:10pm. There was only a 2 top inside the establishment. A gentleman asked if the whole group was going to have brunch. We replied that it would be a good amount of us, but some wanted sushi. The man gruffly replied that he would not have enough bunch items if all of us ordered it. Its 10 minutes into your brunch shift. Why would you already run out? This is a major tourist area in the middle of summer. Not a smart business move.
I ordered iced coffee but received hot coffee. The girl next to me ordered iced coffee as well- which she did receive. Oddly her iced coffee was flavored with some kind of coconut flavor. She hates flavored coffee so I said I would switch with her. The hot coffee was regular. While we waited for our meals, the girl asked for a refill of the hot coffee. When she received it, it had an amaretto flavor. No one in the party of 14 ordered flavored coffee…. Odd.
The food arrived. Orders were mixed up just like the coffee. But the worst is yet to come. A girl in our group picked up a ketchup bottle to use on her hash browns. It exploded all over 4 girls. When I say “exploded“, I am NOT exaggerating. The whole plate of the girl’s food was covered in ketchup. It was over her dress, her hat, a girl sitting next to her had ketchup splattered on her face and shirt, and 2 girls across from her got hit with it as well. In case you are unaware of the restaurant business, let me explain…. When you “marry” or combined ketchup and have it in the heat, it goes bad. It ferments just like anything else if you don’t use it and keep it cool. Keep in mind we were inside. So how long had that ketchup been around for?!
Napkins were grabbed for just the 1 girl. The other 3 girls had to use the rest of the table’s napkins. There was never an apology to anyone. No one offered to re-make the girl’s dish that was swimming in ketchup. She even said on more than 1 occasion to the waitress that she can’t eat the meal. No meal was taken off of the bill. No dry cleaning was offered…. NOTHING!!!!!
While we were putting the money together for the bill, I used the restroom. It literally smelled like a hot port-a-potty on the beach. If anyone has ever worked in a restaurant, that is the tell-tale sign of how a restaurant runs in the kitchen…. dirty and unsanitary.
We paid the waitress the gratuity. In case you don’t know, gratuity is just that. Optional. NO one has to pay for gratuity in MA….its optional. There will be no re-processions against you. In addition, the bill was almost $400 for a group of 14!!!!!!!
No thank you for coming in or farewell was addressed to us. There were now only 2 tables in the restaurant besides us in mid-tourist season.
The reason why I know so much is that I have been a restaurant manager in both MA and RI for over 5 years. I have been sent to places like Napa Valley for my expertise in my trade. It is also a known fact that if someone has a positive experience they will only tell 3 people. If they have a bad experience they will tell 15. So… I would never ever recommend this place. In case you want GREAT service and food…. go to Bubala’s around the corner. We went there the night before, and we had a perfect evening in their establishment!
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