3.8 review_stars 
 |
#52 out of 222 restaurants in Matthews
($$$), American New, American
Hours today: Closed
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Location and Contact


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Location Icon 165 N Trade St
Matthews, NC 28105
Phone Icon Phone: (704) 845-1899
Neighborhood Icon Neighborhood: Matthews

Hours

Open Today:
Closed
MondayClosed
Tuesday5:00pm-9:00pm
Wednesday5:00pm-9:00pm
Thursday5:00pm-9:00pm
Friday5:00pm-10:00pm
Saturday5:00pm-10:00pm
SundayClosed

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Restaurant Details

Delivery
No

Payment
Credit Cards Accepted

Parking
Street

Good for Kids
No

Attire
Casual

Alcohol
Yes - Full Bar

Reservations
Yes

Cuisines:
American New, American

Price Point
$$$

WiFi
No

Outdoor Seats
Yes

Restaurant Description

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Reviews for Sante'

#52 out of 222 restaurants in Matthews
#2 of 4 American New in Matthews

Top Reviews of Sante'

review_stars 05/31/2024 - Domonique D.
Food was awful

review_stars 12/22/2022 - MenuPix User
So disappointed in my experience dining at Sante. Service was horrible, never refilled my beverage one time, never asked if any part of our meal was ok or if we enjoyed our meal. We dined for the Christmas celebration which included coffee, tea and soda however I was charged for all. When I showed the waiter the online brochure where it clearly states there is no charge for coffee, water or soda he responded that the owner "Veronica" said the drinks were an extra charge. This is definitely not a fine dining restaurant, it is however an over priced venue for the quality of service you receive.

review_stars 04/14/2022 - Thomas Ogden
"I'm gonna have to ask you to get up, the next group is here waiting to be seated." is not what you expect to hear ever, in any restaurant especially one that wants to play with the big boys like La Belle Helene and can themselves fine dinning.

Let me give you the run down of what happened up until that point.

We were the first ones there were we arrived 5 minutes early for our 5:30 reservations and felt rushed from the time of ordering appetizers, when the server said, "the chef likes it when you put in your entrí©es at the time of ordering the appetizer, to keep from confusion later","¦ huh?? What does that even mean buddy??

Well, it's not his fault, and you can tell this is a management issue, and I might add that he still received a 25%tip regardless of anything, he didn't cook the food.

Next, the server brought out two pieces of bread, very dry and floury bread, with oil and herbs for dipping, sort of like Carrabbas except for not as good, and I'm not advocating for Carrabbas here, it just wasn't good at all!

French onion had WAY too much bread, too little onion and cheese, maybe 5 out of 10, you can have better at Longhorns and they're not even French or fine dining!!

The duck entrí©e was disappointing, and I'm sort of glad for the small portion size for I wouldn't have wanted to eat much more of it anyways!!

My date and I both had Crí¨me brí»lí©e for dessert, it was okay but definitely not worth the money.

Atmosphere was okay, location is nice, the look was ok, the presentation of the food was great , but that's about it.

I can't get over the fact that right after I paid $106 for this experience, the manager would come up to me while my date is using the rest room to ask me to clear the table to make room for those who are outside waiting to be seated.

How is that my problem that you overbook yourself, and we weren't even there that long since she only had one glass of wine.

I'm from Europe and I assure you, you don't get rushed out of any restaurant there, EVER!!

And lady, just so you know, you don't hide your emotions well, your face said it all when I told you that I will sit right here until my date gets back from the bathroom, I mean who would ask someone to leave the table while the other person is still in the bathroom, how can you even ask me that??

And this is regular practice here I saw , others have said the same thing about you in different reviews, you ask people to clear the table, I mean who does that?!!

I really can't explain why you have any good reviews at all aside from people either don't know or understand fine dining.

Save yourself the trouble/disappointment and don't eat here, spend the extra $50-100 and experience actual fine dining.

And by the way, I also find it interesting that you didn't reply to the other person who left you a similar review, the other lady you asked to clear the table to make room for others, happened about 4 months ago.

Just wrong!!!


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