Delivery
Yes
Payment
Accepts Credit Cards
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
Reservations
We've been scratch-baking cakes, cookies, breads, doughnuts, and pastries since 1992. We specialize in custom cakes, custom cookies, and special event cakes - weddings, birthdays, anniversaries, communions, gender reveals, graduations, quinceaneras, and any event that would go better with something sweet.
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20 reviews | 51% | |
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18 reviews | 46% | |
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1 reviews | 3% |
07/10/2024 - Will T.
good food nice people
04/09/2014 - Disappointed
My husband and I were in search of a bakery to make a cake for our sons 9th birthday, this place was recommended to us by a friend. We had everything all paid for about three weeks in advance so that the cake would be ready to pick up at 8:00am the morning of our sons party which was in the afternoon that day.
That Saturday morning I received a phone call as I'm on the way to our sons double header basketball game that the image that was supposed to go on my sons cake somehow was misplaced or lost and that we needed to send them the image again. My husband went back and forth with the people who seemed to be pretty incompetent with the entire situation and not very helpful. Also they didn't seem all that concerned that they screwed up the day of our sons birthday!
After thinking we had it all straightened out, my husband went to pick up the cake in between our sons basketball games. When he arrived, guess what? Cake wasn't what we asked for. The entire top of the cake was supposed to be the whole Minecraft edible image. Instead it was a tiny comic strip of the image in the middle of the cake. We are now only a few hours until our sons party and any solution that was offered was not helpful! They offered our money back, but to us it wasn't about the money, getting what we asked for was! Then we were offered a cake delivery later that afternoon with the CORRECT cake, again, not helpful because the party was in a few hours. The staff was rude on the phone, rude in person, the owner had an attitude and wasn't very professional to deal with even after admitting fault! Not to mention that my husband missed the first half of our sons second basketball game dealing with this nonsense!!!
You know, even after admitting they screwed up, they could've at least acted like they cared! But they didn't. When dealing with customers when you screw up, you need to have a little bit of compassion for crying out loud!
So a little lesson was learned here. The saying we all know and use, "You get what you pay for" Well in this situation it wasn't the case. When I pay $100 for a birthday cake, I expect it to be ready when it's supposed to be, I expect it to be what I asked for and what was agreed upon. There should be no excuses from a so-called professional bakery.
I do not recommend this place if you're used to getting great professional service from people with a smile.......
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